;agents.conf group=1 agent => 3562,2222,Test Agent ;queues.conf [test1] musiconhold = native announce-holdtime = yes timeoutrestart = yes strategy = leastrecent timeout = 150 servicelevel = 60 wrapuptime=15 retry = 5 announce-frequency = 90 periodic-announce-frequency=60 monitor-format = wav monitor-join = yes joinempty = no reportholdtime = yes leavewhenempty = yes member => Agent/@1 Then ran from CLI "add queue member Local/3562 to test1" Added interface 'Local/3562' to queue 'test1' dev-asterisk*CLI> show agents 3562 (Test Agent) not logged in (musiconhold is 'native')