;******************************************************************************************
; OptData  Office IVR Menu
;******************************************************************************************
;
[incoming]
 

; Check for Holiday
exten => s,1,GotoIfTime(*|*|1|jan?incoming-holiday,s,1)
exten => s,2,GotoIfTime(*|*|4|jul?incoming-holiday,s,1)
exten => s,3,GotoIfTime(*|*|11|nov?incoming-holiday,s,1)
exten => s,4,GotoIfTime(*|*|24|dec?incoming-holiday,s,1)
exten => s,5,GotoIfTime(*|*|25|dec?incoming-holiday,s,1)
exten => s,6,GotoIfTime(*|*|31|dec?incoming-holiday,s,1)
exten => s,7,GotoIfTime(*|mon|15-21|jan?incoming-holiday,s,1)
exten => s,8,GotoIfTime(*|mon|15-21|feb?incoming-holiday,s,1)
exten => s,9,GotoIfTime(*|mon|26-31|may?incoming-holiday,s,1)
exten => s,10,GotoIfTime(*|mon|1-7|sep?incoming-holiday,s,1)
exten => s,11,GotoIfTime(*|mon|8-17|oct?incoming-holiday,s,1)
exten => s,12,GotoIfTime(*|thu|22-28|nov?incoming-holiday,s,1)

; Check for Days or Nights 
exten => s,13,GotoIfTime(8:00-18:00|mon-fri|*|*?incoming-days,s,4)
exten => s,14,Goto(incoming-night,s,4)


; If we detect a fax tone send call to extension 22 priority 1
; Not all fax machines/fax modems send a fax tone when calling.
; If we get a call from one of those then we can't detect that it's a fax call.
; This only works for devices on Zap channels (Digium cards).
; exten => fax,1,Goto(17,1)

;
; Hang up the line if the caller doesn't do anything
;
exten => t,1,Hangup
;
include => outgoing-zap
include => extensions
include => company-directory
include => company-meetme
include => incoming-sip


[incoming-days]
exten => s,1,Answer
exten => s,2,DigitTimeout(10)						; Set Digit Timeout to 10 seconds
exten => s,3,ResponseTimeout(20)					; Set Response Timeout to 20 seconds
exten => s,4,Background(optdata/vm-silence-1) 				; one second silence
exten => s,5,Background(optdata/vm-welcome) 				; play the welcome message
exten => s,6,Background(optdata/vm-if-you-do-not-know-ext) 		; play if you do not know the extension
exten => s,7,Background(optdata/vm-menu1)				; play the pay attention prompt
exten => s,8,Background(optdata/vm-menu2-don)				; play the Don message
exten => s,9,Background(optdata/vm-menu2-randy)				; play the Randy message
exten => s,10,Background(optdata/vm-menu2-mickey)			; play the Mickey message
exten => s,11,Background(optdata/vm-menu2-johnny)			; play the Johnny message
exten => s,12,Background(optdata/vm-menu2-brian)			; play the Brian message
exten => s,13,Background(optdata/vm-menu2-jennifer)			; play the Jennifer message 
exten => s,14,Background(optdata/vm-menu2-balaji)			; play the Balaji message
exten => s,15,Background(optdata/vm-menu2-operator)			; play the Operator message
exten => s,16,Background(optdata/vm-options-lowest)			; play the Options Menu message 
exten => s,17,NoOp

;
; Repeat the previous menu
exten => *,1,Goto(s,5)
;
; #=hangup
exten => #,1,Background(vm-goodbye)
exten => #,2,Hangup

;
exten => t,1,Goto(i,1)         						; If they take too long, give up

;
exten => i,1,Background(pbx-invalid)   					; "That's not valid, try again"
exten => i,2,Wait(1)
exten => i,3,Goto(s,5)

; If we detect a fax tone send call to extension 22 priority 1
; Not all fax machines/fax modems send a fax tone when calling.
; If we get a call from one of those then we can't detect that it's a fax call.
; This only works for devices on Zap channels (Digium cards).
; exten => fax,1,Goto(17,1)
;

include => outgoing-zap
include => extensions
include => company-directory
include => company-meetme
include => incoming-sip

[incoming-night]
exten => s,1,Answer
exten => s,2,DigitTimeout(10)						; Set Digit Timeout to 10 seconds
exten => s,3,ResponseTimeout(20)					; Set Response Timeout to 20 second
exten => s,4,Background(optdata/vm-silence-1) 				; one second silence
exten => s,5,Background(optdata/vm-welcome) 				; play the intro message
exten => s,6,Background(optdata/vm-silence-1) 				; one second silence
exten => s,7,Background(optdata/vm-office-closed)			; play office closed
exten => s,8,Background(optdata/vm-office-hours)			; play office hours
exten => s,9,Background(optdata/vm-if-you-do-not-know-ext) 		; play if you do not know the extension
exten => s,10,Background(optdata/vm-menu1)				; play the pay attention prompt
exten => s,11,Background(optdata/vm-voice-mail-directory-don)		; play the Don message
exten => s,12,Background(optdata/vm-voice-mail-directory-randy)		; play the Randy message
exten => s,13,Background(optdata/vm-voice-mail-directory-mickey)	; play the Mickey message
exten => s,14,Background(optdata/vm-voice-mail-directory-johnny)	; play the Johnny message
exten => s,15,Background(optdata/vm-voice-mail-directory-brian)		; play the Brian message
exten => s,16,Background(optdata/vm-voice-mail-directory-jennifer)	; play the Jennifer message
exten => s,17,Background(optdata/vm-voice-mail-directory-balaji)	; play the Balaji message
exten => s,18,Background(optdata/vm-options-lowest)			; play the Options Menu message

; Repeat the previous menu
exten => *,1,Goto(s,5)
;

; #=hangup
exten => #,1,Background(goodbye)
exten => #,2,Hangup
;
exten => i,1,Background(pbx-invalid)   					; "That's not valid, try again"
exten => i,2,NoOp
exten => i,3,Goto(s,10)
;
; If we detect a fax tone send call to extension 22 priority 1
; Not all fax machines/fax modems send a fax tone when calling.
; If we get a call from one of those then we can't detect that it's a fax call.
; This only works for devices on Zap channels (Digium cards).
; exten => fax,1,Goto(17,1)
;

include => outgoing-zap
include => extensions
include => company-directory
include => incoming-sip


[incoming-holiday]
;
; provide Holiday greeting and provide emergency access for
; contract clients
exten => s,1,Answer
exten => s,2,DigitTimeout(10)						; Set Digit Timeout to 10 seconds
exten => s,3,ResponseTimeout(20)					; Set Response Timeout to 20 seconds
exten => s,4,Background(optdata/vm-welcome)				; play welcome message
exten => s,5,Background(optdata/vm-office-closed-holiday) 		; play the office we are closed message
exten => s,6,Background(optdata/vm-office-hours) 			; play the open hours message
exten => s,7,Goto(incoming-night,s,9) 					; Jump to office night context
;
; Repeat the previous menu
exten => *,1,Goto(incoming-night,s,4)
;
; #=hangup
exten => #,1,Background(goodbye)
exten => #,2,Hangup

exten => i,1,Background(pbx-invalid)   					; "That's not valid, try again"
exten => i,2,Wait(1)
exten => i,3,Goto(incoming-night,s,8)

; If we detect a fax tone send call to extension 22 priority 1
; Not all fax machines/fax modems send a fax tone when calling.
; If we get a call from one of those then we can't detect that it's a fax call.
; This only works for devices on Zap channels (Digium cards).
; exten => fax,1,Goto(17,1)
;

include => extensions
include => company-directory
;
;
;
;******************************************************************************************
; END - Office IVR Menu
;******************************************************************************************

Note: to do extension 0 do it like this:

exten => 0,1,Dial(SIP/Whatever extension you want to be the operator,7,rt)