; Static extension configuration file, used by ; the pbx_config module. This is where you configure all your ; inbound and outbound calls in Asterisk. ; ; This configuration file is reloaded ; - With the "extensions reload" command in the CLI ; - With the "reload" command (that reloads everything) in the CLI ; ; The "General" category is for certain variables. [general] ; ; If static is set to no, or omitted, then the pbx_config will rewrite ; this file when extensions are modified. Remember that all comments ; made in the file will be lost when that happens. ; ; XXX Not yet implemented XXX ; static=yes ; ; if static=yes and writeprotect=no, you can save dialplan by ; CLI command 'save dialplan' too ; writeprotect=yes ; ; If autofallthrough is set, then if an extension runs out of ; things to do, it will terminate the call with BUSY, CONGESTION ; or HANGUP depending on Asterisk's best guess (strongly recommended). ; ; If autofallthrough is not set, then if an extension runs out of ; things to do, asterisk will wait for a new extension to be dialed ; (this is the original behavior of Asterisk 1.0 and earlier). ; ;autofallthrough=yes ; ; If clearglobalvars is set, global variables will be cleared ; and reparsed on an extensions reload, or Asterisk reload. ; ; If clearglobalvars is not set, then global variables will persist ; through reloads, and even if deleted from the extensions.conf or ; one if its included files, will remain set to the previous value. ; clearglobalvars=no ; ; You can include other config files, use the #include command (without the ';') ; Note that this is different from the "include" command that includes contexts within ; other contexts. The #include command works in all asterisk configuration files. ;#include "filename.conf" ; ; The "Globals" category contains global variables that can be referenced ; in the dialplan with ${VARIABLE} or ${ENV(VARIABLE)} for Environmental variable ; ${${VARIABLE}} or ${text${VARIABLE}} or any hybrid ; ; [globals] ;CONSOLE=Console/dsp ; Console interface for demo ;CONSOLE=Zap/1 ;CONSOLE=Phone/phone0 IAXINFO=guest ; IAXtel username/password ;IAXINFO=myuser:mypass TRUNK=Zap/g2 ; ; Note the 'g2' in the TRUNK variable above. It specifies which group (defined ; in zapata.conf) to dial, i.e. group 2, and how to choose a channel to use in ; the specified group. The four possible options are: ; ; g: select the lowest-numbered non-busy Zap channel (aka. ascending sequential hunt group). ; G: select the highest-numbered non-busy Zap channel (aka. descending sequential hunt group). ; r: use a round-robin search, starting at the next highest channel than last time (aka. ascending rotary hunt group). ; R: use a round-robin search, starting at the next lowest channel than last time (aka. descending rotary hunt group). ; TRUNKMSD=1 ; MSD digits to strip (usually 1 or 0) ;TRUNK=IAX2/user:pass@provider ; ; Seconds before call forward no answer to voicemail VM_DELAY=20 ; ; Seconds before no response message for non-voicemail extensions NO_VM_TIMEOUT=30 ; ;Sip/Voip Provider - This is you DID Provider Like Broadvoice or Voice Pulse LINE= USERID= COMPANY= PROTOCOL= ; COMPANYNAME=Company Name Here ; Your Comapny Name here ; ;SipPhone.com user info SIPLINE= ;your SipPhone.com Number Here SIPUSERID= ;Your User ID here SIPPASS= ;Your Password here ; ;IAXTEL user info IAXLINE= IAXTELUSER= IAXTELPASS= ; ;Used for rollover ; ;your Sip Line Phone NMbr SIPLINENMBR1= SIPLINENMBR2= SIPLINENMBR3= SIPLINENMBR4= ; ;your Hard Line Phone NMbr ZAPLINENMBR1= ZAPLINENMBR2= ZAPLINENMBR3= ZAPLINENMBR4= ; ;Sip Out-bound Dialing Rollover ;SIPLINE1=Sip Company 1 ;SIPLINE2=Sip Company 2 ;SIPLINE3=Sip Company 3 ;SIPLINE4=Sip Company 4 ; ;Zap Out-Bound Dialing Rollover ;LINE1=zap1 ;LINE2=zap2 ;LINE3=zap3 ;LINE4=zap4 ;--------------------------------------------------------------------------------------- ; Any category other than "General" and "Globals" represent ; extension contexts, which are collections of extensions. ; ; Extension names may be numbers, letters, or combinations ; thereof. If an extension name is prefixed by a '_' ; character, it is interpreted as a pattern rather than a ; literal. In patterns, some characters have special meanings: ; ; X - any digit from 0-9 ; Z - any digit from 1-9 ; N - any digit from 2-9 ; [1235-9] - any digit in the brackets (in this example, 1,2,3,5,6,7,8,9) ; . - wildcard, matches anything remaining (e.g. _9011. matches ; anything starting with 9011 excluding 9011 itself) ; ! - wildcard, causes the matching process to complete as soon as ; it can unambiguously determine that no other matches are possible ; ; For example the extension _NXXXXXX would match normal 7 digit dialings, ; while _1NXXNXXXXXX would represent an area code plus phone number ; preceeded by a one. ; ; Each step of an extension is ordered by priority, which must ; always start with 1 to be considered a valid extension. The priority ; "next" or "n" means the previous priority plus one, regardless of whether ; the previous priority was associated with the current extension or not. ; The priority "same" or "s" means the same as the previously specified ; priority, again regardless of whether the previous entry was for the ; same extension. Priorities may be immediately followed by a plus sign ; and another integer to add that amount (most useful with 's' or 'n'). ; Priorities may then also have an alias, or label, in ; parenthesis after their name which can be used in goto situations ; ; Contexts contain several lines, one for each step of each ; extension, which can take one of two forms as listed below, ; with the first form being preferred. One may include another ; context in the current one as well, optionally with a ; date and time. Included contexts are included in the order ; they are listed. ; ;----------------------------------------------------------------------------- ; Magic Extensions to be used within a context ;----------------------------------------------------------------------------- ; s = start ; t = This gets jumped to on timeout waiting for keypress ; i = This gets jumped to on an invalid extension ; h = This gets jumped to when a call in a given context is hung up ; fax = This gets jumped to on fax tone detection ;----------------------------------------------------------------------------- ; Dial Options ;----------------------------------------------------------------------------- ; Dial jumps to priority n+101 on busy if n+101 exists ; 't' -- Allow the user to dial # then an extension to transfer ; 'T' -- to allow the calling user to transfer the call. ; 'r' -- indicate ringing to the calling party, pass no audio until answer. ; 'm' -- provide hold music to the calling party until answered. ; 'd' -- data-quality (modem) call (minimum delay). ; 'c' -- clear-channel data call (PRI-PRI only). ; 'H' -- allow caller to hang up by hitting *. ; 'C' -- reset call detail record for this call. ; 'P[(x)]' -- privacy mode, using 'x' as database if provided. ; 'g' -- goes on in context if the destination channel hangs up ;---------------------------------------------------------------------------- ; Zaptel Acceptable Dial Strings ;---------------------------------------------------------------------------- ; ; Digits 0 - 9 ; Symbols # * ; Wait W ; ; Ranges: ; Apps : *XX ; Corp Exten:10 - 40 ; Extensions:1000 - 8500 not currently mapped ; Test Tools:900 - 909 ; Call Park :700,701 - 709 ; Meetme :8505 - 8507 ; ACD : ;-------------------------------------------------------------------- ;-------------------------------------------------------------------- ; inbound call mapping ;-------------------------------------------------------------------- ; [inbound] ;Old way ;exten => _XXXXXXX,1,Dial(SIP/${EXTEN},30,Tr) ;exten => _XXXXXXX,2,Voicemail(u${EXTEN}) ;exten => _XXXXXXX,3,Hangup ;exten => _XXXXXXX,102,Voicemail(b${EXTEN}) ;exten => _XXXXXXX,103,Hangup ; ;New way ;Extensions with Voicemail ;exten => s,1,Macro(exten-vm,${EXTEN},${VM_DELAY}) ; ; Extensions with no voicemail ;exten => s1,1,Macro(exten-novm,${EXTEN},${NO_VM_TIMEOUT}) ;-------------------------------------------------------------------- ; outbound mapping ;-------------------------------------------------------------------- [outbound] ;provider ;US LD & Canada exten => _NXXNXXXXXX,1,SetCallerID(${LINE}) exten => _NXXNXXXXXX,n,SetCIDName(${COMPANYNAME}) exten => _NXXNXXXXXX,n,Dial(${PROTOCOL}/${EXTEN}@${COMPANY}) exten => _NXXNXXXXXX,n,Congestion exten => _NXXNXXXXXX,n,Hangup ; ; International exten => _011NXXNXXXXXX,1,SetCallerID(${LINE}) exten => _011NXXNXXXXXX,n,SetCIDName(${COMPANY}) exten => _011NXXNXXXXXX,n,Dial(SIP/${EXTEN}@sip.broadvoice.com) exten => _011NXXNXXXXXX,n,Congestion exten => _011NXXNXXXXXX,n,Hangup ; ;[iaxtel] exten => _1700NXXXXXX,1,SetCallerID(${IAXLINE}) exten => _1700NXXXXXX,n,SetCIDName(${COMPANYNAME}) exten => _1700NXXXXXX,n,Dial(IAX2/${IAXTELUSER}:{IAXTELPASS}@iaxtel.com/${EXTEN}@iaxtel) exten => _1700NXXXXXX,n,Congestion exten => _1700NXXXXXX,n,Hangup ; ;[sipphone] exten => _1747NXXXXXX,1,SetCallerID(${SIPLINE}) exten => _1747NXXXXXX,n,Dial(SIP/${EXTEN:1}@sipphone) exten => _1747NXXXXXX,n,Playback(invalid) exten => _1747NXXXXXX,n,Congestion exten => _1747NXXXXXX,n,Hangup ; [macro-sip-out-rollover] exten => s,1,GotoIf($[${sipline1} = Congestion]?3:2) exten => s,2,Dial(${sipline1},15,rt) exten => s,3,GotoIf($[${sipline2} = Congestion]?5:4) exten => s,4,Dial(${sipline2},15,rt) exten => s,5,GotoIf($[${sipline3} = Congestion]?7:6) exten => s,6,Dial(${sipline3},15,rt) exten => s,7,GotoIf($[${sipline4} = Congestion]?1:8) exten => s,8,Dial(${sipline4},15,rt) exten => s,9,Hangup ; ;------------------------------------------------------- ;#zap outbound mapping ;------------------------------------------------------- ; ;ignorepat => 9 ; [zap]; Local exten => _9NXXXXXX,1,SetCallerID(${ZAPLINE}) exten => _9NXXXXXX,n,Dial(Zap1/${EXTEN}) exten => _9NXXXXXX,n,Playback(invalid) exten => _9NXXXXXX,n,Congestion exten => _9NXXXXXX,n,Hangup ;Zap Ld exten => _8NXXNXXXXXX,1,SetCallerID(${ZAPLINE}) exten => _8NXXNXXXXXX,2,Dial(Zap1/${EXTEN}) exten => _8NXXNXXXXXX,3,Playback(invalid) exten => _8NXXNXXXXXX,4,Congestion exten => _8NXXNXXXXXX,5,Hangup [macro-zap-out-rollover] exten => s,1,GotoIf($[${zapline1} = Congestion]?3:2) exten => s,2,Dial(${zapline1},15,rt) exten => s,3,GotoIf($[${zapline2} = Congestion]?5:4) exten => s,4,Dial(${zapline2},15,rt) exten => s,5,GotoIf($[${zapline3} = Congestion]?7:6) exten => s,6,Dial(${zapline3},15,rt) exten => s,7,GotoIf($[${zapline4} = Congestion]?1:8) exten => s,8,Dial(${zapline4},15,rt) exten => s,9,Hangup ;------------------------------------------------------- ; Blocking 1-900 Calls and 976 Calls - ;------------------------------------------------------- [blocked] exten => _900NXXXXXX,1,Playback(ss-noservice) exten => _NXX976XXXX,1,Playback(ss-noservice) exten => _976XXXX,1,Playback(ss-noservice) ;-------------------------------------------------------- ;Basic *XX exten nmbrs in the US + Canada For Asterisk ;Including macros that go with the exten. ;-------------------------------------------------------- [basic-*XX] ; *228 - Over-the-Air Service Provisioning ; *272 - Access Wireless Priority Service ; *00 - Inward Voice Activated Services (English) ; *01 - Inward Voice Activated Services (French) Canada ; *02 - Deactivation/Activation of In-Session Activation (ISA) on a per line basis ; *03 - Deactivation of In-Session Activation (ISA) on a per call basis ; *1X - Reserved For Local Assignment ; *2X - Reserved for expansion to 3digit VSCs ; *3X - Reserved for expansion to 3-digit VSCs ; *40 - Change Forward-To Number for Customer Programmable Call Forwarding Busy Line ; *41 - Change Forward-To Number for Customer Programmable Call Forwarding Don't Answer ; *42 - Six-Way Conference Calling Activation ; *43 - Drop last member of Six-Way Conference Call ; *44 - Voice Activated Dialing ; *45 - Voice Dialing Extended Dial Tone ; *46 - French Voice Activated Network Control Canada ; *47 - Override Feature Authorization ; *48 - Override Do Not Disturb ; *49 - Long Distance Signal ; *50 - Voice Activated Network Control ; *51 - Who Called Me? exten => 51,1,Answer exten => 51,n,Wait(1) exten => 51,n,SetVar(${DB(LastCaller=LASTCALL/${ARG1})}) exten => 51,n,SayDigits(${LastCaller}) exten => 51,n,Hangup ; *52 - Single Line Variety Package (SVP) - Call Hold ; *53 - Single Line Variety Package (SVP) - Distinctive Ring B ; *54 - Single Line Variety Package (SVP) - Distinctive Ring C ; *55 - Single Line Variety Package (SVP) - Distinctive Ring D ; *56 - Change Forward-To Number for ISDN Call Forwarding ; *57 - Customer Originated Trace ; *58 - ISDN MBKS Manual Exclusion Activation ; *59 - ISDN MBKS Manual Exclusion Deactivation ; *60 - Selective Call Rejection Activation ; *61 - Distinctive Ringing/Call Waiting Activation ; *62 - Selective Call Waiting ; *63 - Selective Call Forwarding Activation ; *64 - Selective Call Acceptance Activation ; *65 - Calling Number Delivery Activation ; *66 - Automatic Callback Activation ; *67 - Calling Number Delivery Blocking ; *68 - Call Forwarding Busy Line/Don't Answer Activation ; *69 - Automatic Recall Activation with macro. exten => *69,1,Cut(CHANRES=CHANNEL|-|1) exten => *69,n,Cut(EXTENSION=CHANRES|/|2) exten => *69,n,Goto(s,1,${EXTENSION}) exten => s,1,Answer exten => s,2,Wait(1) exten => s,3,Set(${DB(LastCaller=LASTCALL/${ARG1})}) exten => s,4,GotoIf($[${LastCaller}]?5:10) exten => s,5,SayDigits(${LastCaller}) exten => s,6,SetVar(TIMEOUT(ditig)=3) exten => s,7,SetVar(TIMEOUT(response)=7) exten => s,8,Background(press-one-to-callback) exten => s,9,Goto(12) exten => s,10,Playback(unidentified) exten => s,11,Hangup exten => s,12,NoOp exten => 1,1,Goto(all-exten,${LastCaller},1); exten => i,1,Playback(pbx-invalid) exten => i,2,Hangup exten => t,1,Playback(vm-goodbye) exten => t,2,Hangup ; *70 - Cancel Call Waiting Disable for Current call ; *71 - Usage Sensitive Three-way Calling ; *72 - Call Forwarding Activation exten => _*72.,1,Set(${DB(CF/${CALLERIDNUM}=${EXTEN:3})}) exten => _*72.,2,Answer exten => _*72.,3,Wait(1) exten => _*72.,4,Playback(call-fwd-unconditional) exten => _*72.,5,Playback(for) exten => _*72.,6,Playback(extension) exten => _*72.,7,SayDigits(${CALLERIDNUM}) exten => _*72.,8,Playback(is-set-to) exten => _*72.,9,SayDigits(${EXTEN:3}) ; *73 - Call Forwarding Deactivation exten => *73,1,Set(${DB(CF/${CALLERIDNUM})}) exten => *73,2,Answer exten => *73,3,Wait(1) exten => *73,4,Playback(call-fwd-cancelled) exten => *73,5,Hangup ; *74 - Speed Calling 8 - Change List ; *75 - Speed Calling 30 - Change List ; *76 - Advanced Call Waiting Deluxe ; *77 - Anonymous Call Rejection Activation ; *78 - Do Not Disturb Activation exten = *78,1,Answer exten = *78,2,Set(${DB(DND/${CALLERIDNUM}=YES)}) exten = *78,3,Wait(1) exten = *78,4,Playback(do-not-disturb) exten = *78,5,Playback(activated) exten = *78,6,Hangup ; *79 - Do Not Disturb Deactivation exten = *79,1,Answer exten = *79,2,Set(${DB(DND/${CALLERIDNUM})}) exten = *79,3,Wait(1) exten = *79,4,Playback(do-not-disturb) exten = *79,5,Playback(de-activated) exten = *79,6,Hangup ; *80 - Selective Call Rejection Deactivation ; *81 - Distinctive Ringing/Call Waiting Deactivation ; *82 - Line Blocking Deactivation ; *83 - Selective Call Forwarding Deactivation ; *84 - Selective Call Acceptance Deactivation ; *85 - Calling Number Delivery Deactivation ; *86 - Automatic Callback Deactivation ; *87 - Anonymous Call Rejection Deactivation ; *88 - Call Forwarding Busy Line/Don't Answer Deactivation ; *89 - Automatic Recall Deactivation ; *90 - Customer Programmable Call Forwarding Busy Line Activation ; *91 - Customer Programmable Call Forwarding Busy Line Deactivation ; *92 - Customer Programmable Call Forwarding Don't Answer Activation ; *93 - Customer Programmable Call Forwarding Don't Answer Deactivation ; *94 - Reserved For Local Assignment ; *95 - Reserved For Local Assignment ; *96 - Reserved For Local Assignment ; *97 - Reserved For Local Assignment ; *98 - Reserved For Local Assignment ; *99 - Reserved For Local Assignment ;-------------------------------------------------------- ;Basic exten nmbrs For Asterisk ;Including macros that go with the exten. ;-------------------------------------------------------- [basic-exten] ; * - directory ; not setup yet ;exten => *,1,Directory,default ;exten => *,2,Goto,s|1 ; # - disconnect ;exten => #,1,Playback,(vm-goodbye) ;exten => #,2,Hangup ; 0 Operator exten => 0,1,Macro(stdexten,0,SIP/0) ; 2 - 92 Reserved For Local Assignment ; 93 - 95 Put call in the queue for the next available agent. [tranfer-queue] exten => 93,1,Answer exten => 93,n,Wait,1 exten => 93,n,Queue(sales) exten => 93,4,Hangup exten => 94,1,Answer exten => 94,n,Wait,1 exten => 94,n,Queue(billing) exten => 94,n,Hangup exten => 95,1,Answer exten => 95,n,Wait,1 exten => 95,n,Queue(techsupport) exten => 95,n,Hangup ; 96 - 98 - Reserved For future queue tranfers ; 99 -Login and wait for calls while offhook. When calls arrive, you will he ; a beeping tone and the caller will join automatically [offhook] exten => *99,1,Answer exten => *99,2,SetMusicOnHold(default) exten => *99,3,Wait,1 exten => *99,4,AgentLogin ; 100-105 Queue Agents Login ; 1.Sales Turn on=100 Turn off=101 ; 2.Tech Support Turn on=102 Turn off=103 ; 3.Billing Turn on=104 Turn off=105 ; 4 other queues Turn on=XXX Turn off=XXX [agentlogin] exten => 100,1,AddQueueMember(sales|SIP/${CALLERIDNUM}) exten => 100,n,Playback(agent-loginok) exten => 100,n,Hangup exten => 101,1,RemoveQueueMember(sales|SIP/${CALLERIDNUM}) exten => 101,n,Playback(agent-loggedoff) exten => 101,n,Hangup exten => 102,1,AddQueueMember(billing|SIP/${CALLERIDNUM}) exten => 102,n,Playback(agent-loginok) exten => 102,n,Hangup exten => 103,1,RemoveQueueMember(billing|SIP/${CALLERIDNUM}) exten => 103,n,Playback(agent-loggedoff) exten => 103,n,Hangup exten => 104,1,AddQueueMember(techsupport|SIP/${CALLERIDNUM}) exten => 104,n,Playback(agent-loginok) exten => 104,n,Hangup exten => 105,1,RemoveQueueMember(techsupport|SIP/${CALLERIDNUM}) exten => 105,n,Playback(agent-loggedoff) exten => 105,n,Hangup ; 106 - 199 - Reserved For Local Assignment ; 200 - 202 Basic Call Queue's 200-202 [queues] exten => 200,1,Answer exten => 200,n,Queue(sale|TtH) exten => 200,n,WaitMusicOnHold(45) exten => 200,n,Voicemail(u200) exten => 200,n,Playback(vm-goodbye) exten => 200,n,Hangup exten => 201,1,Answer exten => 201,n,Queue(billing|TtH) exten => 201,n,WaitMusicOnHold(45) exten => 201,n,Voicemail(u201) exten => 201,n,Playback(vm-goodbye) exten => 201,n,Hangup exten => 202,1,Answer exten => 202,n,Queue(techsupport|TtH) exten => 202,n,WaitMusicOnHold(45) exten => 202,n,Voicemail(u202) exten => 202,n,Playback(vm-goodbye) exten => 202,n,Hangup ; 203 - 299 - Reserved For Local Assignment ; 300 - 310 - Reserved For Local Assignment ; 311 - non-emerg not yet setup for e911 Non Emerg exten => 311,1,Dial(SIP/${EXTEN}) exten => 311,2,Congestion exten => 311,102,Playback(ss-noservice) exten => 311,103,Congestion ; 312 - 399 Reserved For Local Assignment ; 400 - 410 Reserved For Local Assignment ; 411 - Directory Asistance exten => 411,1,Dial(SIP/411@fort_smith,30) exten => 411,2,hangup ; 412 - 499 Reserved For Local Assignment ; 500 - Dials Digium Demo via IAX exten => 500,1,Playback(demo-abouttotry); Let them know what's going on exten => 500,n,Dial(IAX2/guest@misery.digium.com/s@default) ; Call the Asterisk demo exten => 500,n,Playback(demo-nogo) ; Couldn't connect to the demo site exten => 500,n,Goto(s,6) ; Return to the start over message. ; 501 - Dials Digium with out Demo Prompts exten => 501,1,Dial(IAX2/guest@misery.digium.com/s@default) ; 502 - 510 Reserved For Local Assignment ; 511 Wakeup Service exten => 511,1,Answer exten => 511,2,Wait(1) exten => 511,3,AGI(callback.agi) exten => 511,4,Wait(1) exten => 511,5,Hangup ; 512 - 599 Reserved For Local Assignment ; 601 - 610 Reserved For Local Assignment ; 611 - Repair line exten => 611,1,Dial(SIP/${EXTEN}|18|r) exten => 611,2,Queue(repair|TtH) exten => 611,3,WaitMusicOnHold(45) exten => 611,4,Voicemail(u611) exten => 611,5,Playback(vm-goodbye) exten => 611,6,Hangup ; 612 - 6699 Reserved For Local Assignment ; 700 - 709 Call Parking on Asterisk also includes blind parking. exten => 700,1,Answer exten => 700,n,SetMusicOnHold(default) exten => 700,n,ParkAndAnnounce(PARKED|60|SIP/${EXTEN}|70|4) exten => _70X,1,ParkedCall(${EXTEN} ; 700 - Blind Call Parking With Call Back Announce ;exten => _70X,1,Answer ;exten => _70X,n,Wait(1) ;exten => _70X,n,ParkAndAnnounce(pbx-transfer:PARKED|7200|SIP/${EXTEN:1}|default,${EXTEN:1},1) ; 710 - 799 Reserved For Local Assignment ; 800 - 809 Inturnal and Extenal Meet-Me Conference Rooms [internal-conf] exten => _80[1-7],1,Answer exten => _80[1-7],n,Wait(1) exten => _80[1-7],n,MeetMe({$ARG1},pdcMs) exten => _80[1-7],n,4,Playback(vm-goodbye) exten => _80[1-7],n,5,Hangup [external-conf] exten => _80[8-9],1,Answer exten => _80[8-9],n,Wait(1) exten => _80[8-9],n,MeetMe({$ARG1},pdcMs) exten => _80[8-9],n,4,Playback(vm-goodbye) exten => _80[8-9],n,5,Hangup ; 810 - 899 Reserved For Local Assignment ; 900 - 910 Reserved For Local Assignment ; 911 Emergancy exten => 911,1,Dial(SIP/${EXTEN}) exten => 911,n,Congestion exten => 911,n,Playback(no-911-1) exten => 911,n,Congestion ; 912 - 989 Reserved For Local Assignment ; 990 - System Stataus : Agi Requires sysstat.agi exten => 990,1,AGI(systat.agi) exten => 990,n,Wait(1) exten => 990,n,Playback(loadavgis) exten => 990,n,SayDigits(${LOADAVGPRE}) exten => 990,n,Playback(point) exten => 990,n,SayDigits(${LOADAVGSUF}) exten => 990,n,Wait(1) exten => 990,n,Playback(thereare) exten => 990,n,SayDigits(${NUMUSER}) exten => 990,n,Playback(userson) exten => 990,n,Wait(1) exten => 990,n,Hangup ; 991 - Say Phone Number exten => 991,1,Answer exten => 991,n,Wait(1) exten => 991,n,SayDigits(${CALLERIDNUM}) exten => 991,n,Hangup ; 992 - Say Date and Time exten => 992,1,Answer exten => 992,n,Wait(1) exten => 992,n,Datetime exten => 992,n,Hangup ; 993 - Echo Test exten => 993,1,Answer exten => 993,n,Wait(1) exten => 993,n,Playback(demo-echotest) exten => 993,n,Playback(beep) exten => 993,n,Echo exten => 993,n,Playback(demo-echodone) exten => 993,n,Hangup ; 994 - Milliwatt Tone exten => 994,1,Answer exten => 994,n,Milliwatt exten => 904,n,Hangup ; 995 - Record Promt Test Format Gsm exten => 995,1,Answer exten => 995,n,Wait(1) exten => 995,n,Record(record:gsm) exten => 995,n,Wait(1) exten => 995,n,Playback(record) exten => 995,n,Hangup ; 996 - 999 Reserved For Assignment ;------------------------------------- ;Dundi-e164 Setup ;------------------------------------- [dundi-e164-customers] ; ; If you are an ITSP or Reseller, list your customers here. ; ;exten => _12564286000,1,Dial(SIP/customer1) ;exten => _12564286001,1,Dial(IAX2/customer2) ; [dundi-e164-via-pstn] ; ; If you are freely delivering calls to the PSTN, list them here ; ;exten => _1256428XXXX,1,Dial(Zap/g2/${EXTEN:7}) ; Expose all of 256-428 ;exten => _1256325XXXX,1,Dial(Zap/g2/${EXTEN:7}) ; Ditto for 256-325 ; [dundi-e164-local] ; ; Context to put your dundi IAX2 or SIP user in for ; full access ; include => dundi-e164-canonical include => dundi-e164-customers include => dundi-e164-via-pstn ; [dundi-e164-switch] ; ; Just a wrapper for the switch ; switch => DUNDi/e164 ; [dundi-e164-lookup] ; ; Locally to lookup, try looking for a local E.164 solution ; then try DUNDi if we don't have one. ; include => dundi-e164-local include => dundi-e164-switch ; ; DUNDi can also be implemented as a Macro instead of using ; the Local channel driver. ; [macro-dundi-e164] ; ; ARG1 is the extension to Dial ; exten => s,1,Goto(${ARG1},1) include => dundi-e164-lookup ; ;------------------------------------- ;- Auto Attendant Basic Setup ;------------------------------------- [autoattend] exten => s,1,GotoIfTime(08:00-17:00on-fri|*|*?vlnx-day,s,1) exten => s,n,GotoIfTime(17:01-07:99|mon-fri|*|*?vnight,s,1) exten => s,n,GotoIfTime(09:00-16:00|sat|*|*?day,s1,1) exten => s,n,Goto(vlnx-night,s,1); ; [day] include => selection include => all-exten include => disa include => queues ; exten => s,1,Set(CALLERID(name)=Comapny Name Here) exten => s,n,Wait,2 exten => s,n,Answer exten => s,n,Background,day-msg exten => s,n,DigitTimeout,5 exten => s,n,ResponseTimeout,10 ; [night] include => selection include => all-exten include => disa include => queues ; exten => s,1,Wait,2 exten => s,2,Answer exten => s,3,Plaback,night-msg exten => s,4,Voicemail(u######) exten => s,5,Hangup ; [selection] exten = -,1,Playback(vm-goodbye) exten = -,n,Hangup ; exten = i,1,Playback(invalid) exten = i,n,Goto(s,5) ; exten = t,1,Playback(pls-wait-connect-call) exten = t,n,Goto(operator-queue,s,1) ; ;1.Sales Dept exten => 1,1,GotoIfTime(08:00-23:59|mon-fri|*|*?selection,3,6) exten => 1,2,GotoIfTime(00:00-08:29|mon-fri|*|*?selection,3,3) exten => 1,3,Playback,sales-closed exten => 1,4,Playback,vm-goodbye exten => 1,5,Hangup exten => 1,6,Playback(pls-wait-connect-call) exten => 1,7,SetMusicOnHold,default exten => 1,8,SetCallerID,1 exten => 1,9,SetCIDName,Sales exten => 1,10,Goto,callqueue|200|1 ; ;2.Billing Dept exten => 2,1,GotoIfTime(08:30-17:29|mon-fri|*|*?selection,4,6) exten => 2,2,GotoIfTime(17:30-08:29|mon-fri|*|*?selection,4,3) exten => 2,3,Playback,billing-closed exten => 2,4,Playback,vm-goodbye exten => 2,5,Hangup exten => 2,6,Playback(pls-wait-connect-call) exten => 2,7,SetMusicOnHold,default exten => 2,8,SetCallerID,2 exten => 2,9,SetCIDName,Sales exten => 2,10,Goto,callqueue|201|1 ; ;3.Technical Support Dept exten => 3,1,GotoIfTime(08:30-17:29|mon-fri|*|*?selection,5,6) exten => 3,2,GotoIfTime(17:30-08:29|mon-fri|*|*?selection,5,3) exten => 3,3,Playback,tech-closed exten => 3,4,Playback,vm-goodbye exten => 3,5,Hangup exten => 3,6,Playback,(pls-wait-connect-call) exten => 3,7,SetMusicOnHold,default exten => 3,8,SetCallerID,3 exten => 3,9,SetCIDName,TechSupport exten => 3,10,Goto,callqueue|202|1 ; ;4 exten => 4,1,Playback,vm-goodbye exten => 4,n,Hangup ; exten => 5,1,Playback,vm-goodbye exten => 5,n,Hangup ; ;5 exten => 6,1,Playback,vm-goodbye exten => 6,n,Hangup ; ;7 exten => 7,1,Playback,vm-goodbye exten => 7,n,Hangup ; ;8 Fax Extension exten => 8,1,SetVar(CALLEDFAX=${EXTEN}) exten => 8,2,Answer exten => 8,3,Goto(fax,${EXTEN},1) ; ;9 exten => 9,1,Goto(day,s,1) ; exten => 0,1,Dial(SIP/0|18|Tr) ;------------------------------------------------------------------------- [all-exten] exten => 0,1,Macro(stdexten,0) ; Dial Operator exten => _[1-5]XXX,1,Macro(stdexten,${EXTEN}) ; User Exten / Sip exten => _[6-8]XXX,1,Macro(stdexten,${EXTEN}) ; User Exten / IAX ; ;Extensions with Voicemail ;exten => ,1,Macro(exten-vm,${EXTEN},${VM_DELAY}) ; ; Extensions with no voicemail ;exten => ,1,Macro(exten-novm,${EXTEN},${NO_VM_TIMEOUT}) ; [macro-stdexten] exten => s,1,GotoIf(${DB(CFIM/${ARG1})}?2:3) ; Get CFIM key exten => s,2,Dial(Local/${DB(CF/${ARG1})}/n) ; Unconditional forward exten => s,3,GotoIf(${DB(DND/${ARG1})}?106) exten => s,4,Set(${DB(LASTCALL/${ARG1})=${CALLERIDNUM}) exten => s,5,Dial(SIP/${ARG1}|20|r) ; 20sec timeout exten => s,6,Voicemail(u${ARG1}) exten => s,7,Hangup exten => s,106,Voicemail(b${ARG1}) exten => s,107,Hangup ; [macro-exten-vm] ; Call extension ${ARG1} for ${ARG2} seconds, divert to voicemail on busy or noreply exten => s,1,GotoIf(${DB(CFIM/${ARG1})}?2:3) ; Get CFIM key exten => s,2,Dial(Local/${DB(CF/${ARG1})}/n) ; Unconditional forward exten => s,3,Set(DNDStatus=DND/${ARG1}) exten => s,4,GotoIf(${DNDStatus}=YES?107:6) exten => s,5,Set(${DB(LASTCALL/${ARG1})=${CALLERIDNUM}) exten => s,6,Dial(SIP/${ARG1},${ARG2}) exten => s,7,Voicemail(u${ARG1}) exten => s,8,Playback(vm-goodbye) exten => s,9,Hangup exten => s,107,Voicemail(b${ARG1}) exten => s,108,Playback(vm-goodbye) exten => s,109,Hangup ; [macro-exten-novm] ; Call extension ${ARG1} for ${ARG2} seconds exten => s,1,GotoIf(${DB(CFIM/${ARG1})}?2:3) ; Get CFIM key exten => s,2,Dial(Local/${DB(CF/${ARG1})}/n) ; Unconditional forward exten => s,3,Set(${DB(DNDStatus=DND/${ARG1})}) exten => s,4,GotoIf(${DNDStatus}=1?103:102) exten => s,102,Dial(SIP/${ARG1},${ARG2}) exten => s,103,Playback(the-party-you-are-calling) exten => s,104,Playback(is-curntly-unavail) exten => s,105,Playback(pls-try-call-later) exten => s,106,Hangup exten => s,203,Busy ; [macro-unassigned-number] ; Gives tritone + number unassigned message to vacant numbers exten => s,1,Answer exten => s,2,Playback(the-number-u-dialed,noanswer) exten => s,3,SayDigits(${ARG1}) exten => s,4,Playback(not-yet-assigned,noanswer) exten => s,5,Busy ;################################################### ;#PBX to PBX ofice to office connections 990-999 ;################################################### ; [pbx-2-pbx] exten => 990,1,Dial(IAX2/guest@server/s@default) exten => 990,2,Hangup ; exten => 991,1,Dial() exten => 991,2,Hangup ;-------------------------------------------------------- ;- System Macro's area. ;-------------------------------------------------------- [macro-qualityassure] exten => s,1,Answer exten => s,2,Macro(record-on) exten => s,3,BackGround(for-quality-purposes) exten => s,4,BackGround(this-call-may-be) exten => s,5,BackGround(recorded) exten => s,6,Dial(SIP/${EXTEN:1},120,tm) exten => s,7,Macro(rg-inbound,10,tr) exten => s,8,Hangup ; [macro-record-on] exten => s,1,AGI(set-timestamp.agi) exten => s,2,SetVar(CALLFILENAME=${timestamp}-${ARG2}-${ARG1}) exten => s,3,Monitor(gsm,${CALLFILENAME}) ; [macro-record-cleanup] exten => s,1,GotoIf($[${CALLFILENAME} = ${NULL}]?6:2) exten => s,2,SetVar(CFBASE=/var/spool/asterisk/monitor/${CALLFILENAME}) ; wmix takes the two seperate wavs and mixes them into a single stream ; It is available in my wavetools rpm exten => s,3,System(/usr/bin/wmix ${CFBASE}-in.wav ${CFBASE}-out.wav > ${CFBASE}) exten => s,4,System(/bin/rm ${CFBASE}-in.wav ${CFBASE}-out.wav) ; toast compresses the .wav files into a .gsm file ; It is available in my gsm rpm exten => s,5,System(/usr/bin/toast -F ${CFBASE}) exten => s,6,NoOp ; [macro-privacy] exten => s,1,PrivacyManager exten => s,2,Macro(record-on,${MYHOMEPHONE},${CALLERIDNUM}) ;exten => s,3,Monitor(wav|call-${EPOCH}-${CALLERIDNUM}) ;${DATETIME} Current date time in the format: YYYY-MM-DD_HH:MM:SS ;${UNIQUEID} Current call unique identifier exten => s,3,Dial(SIP/${EXTEN},20,tr) exten => s,103,Goto,s|6 exten => s,104,Goto,s|6 exten => s,4,Answer exten => s,5,Wait(1) exten => s,6,Voicemail2(u0) exten => s,7,Playback,vm-goodbye exten => s,8,Hangup ; [macro-fastbusy] ; I use this to send people I dont want to deal with. exten => s,1,Answer exten => s,2,Wait 1 exten => s,3,Playback(all-circuits-busy) exten => s,4,Wait(30) exten => s,5,Hangup ; [macro-call-intercom] exten => s,1,AGI(callall|${CALLERIDNUM}|${CALLERIDNUM}|${ARG1}|${ARG1}) exten => s,2,Hangup exten => h,1,Hangup ; [add-to-intercom] exten => start,1,Playback(beep) exten => start,2,MeetMe(${iConf},${iConfParm}) exten => start,3,Macro(hangupcall) exten => h,1,Hangup ; [in-analog] ;used for private line answering machine...... exten => s,1,Zapateller(answer|nocallerid) exten => s,2,NoOp exten => s,2,Macro(record-on,${MYHOMEPHONE},${CALLERIDNUM}) exten => s,3,PrivacyManager exten => s,4,Dial(${PHONE1}&${PHONE2},30,Tt) exten => s,5,Answer exten => s,6,Wait(1) exten => s,7,Playback() exten => s,8,Playback() exten => s,9,Playback() exten => s,10,Voicemail(u${EXTEN}) exten => s,11,Hangup exten => s,108,Wait(2) exten => s,109,Voicemail(b${EXTEN}) exten => s,110,Hangup exten => h,1,Macro(record-cleanup) ; [in-pstn] ; under development..... exten => s,1,Macro(fixcid) exten => s,2,Answer exten => s,3,DigitTimeout(3) exten => s,4,ResponseTimeout(3) exten => s,5,Wait(1) exten => s,6,BackGround(pls-wait-connect-call) exten => s,7,Dial(SIP/${EXTEN},30,Tt) exten => i,1,Playback(pbx-invalid) exten => i,2,Hangup ; [macro-call-intercom] exten => s,1,AGI(callall|${CALLERIDNUM}|${CALLERIDNUM}|${ARG1}|${ARG1}) exten => s,2,Hangup exten => h,1,Hangup ; [add-to-intercom] exten => start,1,Playback(beep) exten => start,2,MeetMe(${iConf},${iConfParm}) exten => start,3,Macro(hangupcall) exten => h,1,Hangup[macro-callerid-fixup] ; ; This macro assumes the following: ; Extensions without a DID number have a CallerID number that is 4 digits ; Extensions with a DID number have their CallerID number set to their 10 digi ; The last 4 digits of a DID number is the same as the extension number ; ; This macro does the following if it is called without any parameters: ; If the Caller*ID number is 4 digits, do nothing ; If the Caller*ID number is not 4 digits, strip off the first 6 digits ; ; This macro does the following if it is called with a parameter ; If the Caller*ID number is 4 digits, reset the Caller*ID number to be the va ; If the Caller*ID number is not 4 digits, do nothing ; exten => s,1,NoOp(Entering Macro "callerid-fixup") exten => s,2,NoOp(Variable CALLERIDNUM is equal to ${CALLERIDNUM}) exten => s,3,GoToIf($["${ARG1}" != ""]?external,1) exten => s,4,GoToIf($["${ARG1}" = ""]?internal,1) ; exten => internal,1,GoToIf($[${LEN(${CALLERIDNUM})} = 4]?f,1) exten => internal,2,SetCIDNum(${CALLERIDNUM:6}) exten => internal,3,GoTo(f,1) ; exten => external,1,GoToIf($[${LEN(${CALLERIDNUM})}! = 4]?f,1) exten => external,2,SetCIDNum(${ARG1},a) exten => external,3,GoTo(f,1) ; exten => f,1,NoOp(Variable CALLERIDNUM is equal to ${CALLERIDNUM}) exten => f,2,NoOp(Leaving Macro "callerid-fixup") ; [macro-fixcid] ;################################################################# ;# My caller id name often comes in as O. If there is a CID number, ;# use that. Otherwise set the caller ID name to No Caller ID ;# ARGS: none ;# For some reason GotoIf($[${CALLERIDNAME} = O]?true:false) fails so I use ;# this crappy system call instead :( I'm not sure if this is because ;# $CALLERIDNAME is usually 2 words or what but it sucks. ;###################################################################### ; exten => s,1,System(test "${CALLERIDNAME}" = "O") exten => s,2,GotoIf($[${CALLERIDNUM} = O]?3:5) exten => s,3,SetCIDName("No Caller ID") exten => s,4,Goto(6) exten => s,5,SetCIDName(${CALLERIDNUM}) exten => s,6,NoOp ; landing point for no caller id exten => s,102,Goto(autoattend,s,1) ; landing point for proper caller ID ; [macro-system-page] ; Still developing..... exten => s,1,AbsoluteTimeout(11) exten => s,2,NoOp,${ARG1} exten => s,3,AGI,allcall.agi|SIP/${ARG1} ${EX-DESIGN} ${EX-SALES1} ; [macro-rollover] ; Rollover macro one call per line ; This will limite the calls to one ; per line. (No call waiting). ; exten => s,1,NoOp exten => s,2,Ringing exten => s,3,Wait(2) exten => s,4,SetGroup(${CALLWAIT1}) exten => s,5,CheckGroup(1) exten => s,6,Dial(${ARG1}) exten => s,7,SetGroup(${CALLWAIT2}) exten => s,8,CheckGroup(1) exten => s,9,Dial(${ARG2}) exten => s,10,SetGroup(${CALLWAIT3}) exten => s,11,CheckGroup(1) exten => s,12,Dial($ARG3}) exten => s,13,SetGroup(${CALLWAIT4}) exten => s,14,CheckGroup(1) exten => s,15,Dial(${ARG4}) exten => s,16,Congestion exten => s,107,SetGroup(${CALLWAIT2}) exten => s,108,CheckGroup(1) exten => s,109,Dial(${ARG2}) exten => s,110,Dial(${ARG3}) exten => s,111,Dial(${ARG4}) exten => s,112,Congestion exten => s,210,SetGroup(${CALLWAIT3}) exten => s,211,CheckGroup(1) exten => s,212,Dial(${ARG3}) exten => s,213,Dial(${ARG4}) exten => s,214,Dial(${ARG1}) exten => s,215,Congestion exten => s,313,SetGroup(${CALLWAIT4}) exten => s,314,CheckGroup(1) exten => s,315,Dial(${ARG4}) exten => s,316,Dial(${ARG1}) exten => s,317,Dial(${ARG2}) exten => s,318,Dial(${ARG3}) exten => s,319,Congestion ; ;------------------------------------------------------ ;- User Permissions/Privilages ;------------------------------------------------------ [Default] ; [Admin] ; [Internal-Users] ; [External-users] ; [Special-Users] ; ;--------------------------------------------------------- ;- Xmas Santa Line & other Special Lines ;-------------------------------------------------------$- [santa-line] exten = NXXXXXX,1,Goto(app-xmas-record,s,1) exten = NXXXXXX,1,Goto(app-xmas-playback,s,1) ; [app-xmas-record] exten = s,1,Ringing exten = s,2,Wait(4) exten = s,3,Answer exten = s,4,Playback(xmas2-welcome) exten = s,5,Set(${DB(MessageCount=xmas/${CALLERIDNUM})}) exten = s,6,Set(${DB(MessageCount=$[${MessageCount} + 1])}) exten = s,7,Set(${DB(xmas/${CALLERIDNUM}=${MessageCount})}) exten = s,8,Record(xmas/${CALLERIDNUM}-${MessageCount}:ulaw|10|60) exten = s,9,Playback(xmas2-done) exten = s,10,Hangup exten = s,106,Set(${DB(MessageCount=1)}) exten = s,107,Goto(s,7) ; [app-xmas-playback] exten = s,1,Ringing exten = s,2,Wait(4) exten = s,3,Answer exten = s,4,Set(${DB(MessageCount=xmas/${CALLERIDNUM})}) exten = s,5,Set(${DB(CurrentMessage=1)}) exten = s,6,Playback(xmas2-recorded) exten = s,7,Playback(xmas/${CALLERIDNUM}-${CurrentMessage}) exten = s,8,Set(${DB(CurrentMessage=$[${CurrentMessage} + 1])}) exten = s,9,GotoIf(${DB([${CurrentMessage} ${MessageCount}]?12:10)}) exten = s,10,Playback(beep) exten = s,11,Goto(s,7) exten = s,12,Playback(xmas2-goodbye) exten = s,13,Hangup exten = s,105,Playback(xmas2-notrecorded) exten = s,106,Hangup ; ;------------------------------------------------ ;not yet used ;------------------------------------------------ ;[mainmenu] ; ; Example "main menu" context with submenu ; ;exten => s,1,Answer ;exten => s,n,Background(thanks) ; "Thanks for calling press 1 for sales, 2 for support, ..." ;exten => s,n,WaitExten ;exten => 1,1,Goto(submenu,s,1) ;exten => 2,1,Hangup ;include => default ; ;[submenu] ;exten => s,1,Ringing ; Make them comfortable with 2 seconds of ringback ;exten => s,n,Wait,2 ;exten => s,n,Background(submenuopts) ; "Thanks for calling the sales department. Press 1 for steve, 2 for..." ;exten => s,n,WaitExten ;exten => 1,1,Goto(default,steve,1) ;------------------------------------------------ ;End Of Conf File ;------------------------------------------------