This is this 1st option of the IVR I can use dundi to call 212 from a phone no problem ; To Register/Confirm/Questions about Training ;exten => 1,1,Dial(SIP/212,15) ; Box in remote location ;IAX2,priv:${SECRET}@10.8.0.1/${NUMBER} ;exten => 1,1,Dial(IAX2/priv:[dundi]/212) exten => 1,1,Macro(dundi-lookup,212,10); if I use this no return (obviously) exten => 1,2,Dial(SIP/122,15) ; home office numbers exten => 1,3,Dial(SIP/132,15) exten => 1,4,Voicemail(u211); if I use dial(sip/212) no auth but does dial the home office number and is able to leave voicemail for 211