[support]
monitor-format = gsm
announce-holdtime = yes
announce = support
queue-youarenext = queue-youarenext ;
queue-thereare = queue-thereare ; ("There are")
queue-callswaiting = queue-callswaitin ; ("calls waiting.")
queue-holdtime = queue-holdtime ; ("The current est. holdtime is")
queue-minutes = queue-minutes ; ("minutes.")
queue-thankyou = queue-thankyou ; ("Thank you for your patience.")
music=default
leavewhenempty=no
joinempty=yes
announce-holdtime=yes
announce-frequency=45
maxlen=0
wrapuptime=0
timeout=150000
strategy=ringall
retry=500
member => Agent/1001