666 stated he had helped someone on the phone who had never used an internet link or email before, and required explanation of the @ sign before knowing what it was the person is from louisiana * Nicolai does find it hard to believe someone has not heard of the @ sign and doesn't know what it is, either from accountancy and commerce, or The Web. If I recall, 666 is in Houston, which means that this individual was most likely in Southwest Louisiana. In which case, I'm surprised they knew how to operate a phone.