Sunray Units Losing Rdp Connection [ID 1317330.1]
  	Modified 06-MAY-2011     Type PROBLEM     Status PUBLISHED 	 

In this Document
  Symptoms
  Changes
  Cause
  Solution

Applies to:
Sun Ray Software - Version: SRS 5.1.2 and later   [Release: 5.0 and later ]
Information in this document applies to any platform.
Symptoms
DTUs connected to a particular Sun Ray server may drop RDP connections randomly.  DTUs connected to other Sun Ray servers will not have this problem.
Changes
One server may no longer be kept synchronized with other servers in the Fail Over Group.
Cause
NTP client may have died or be misconfigured.
Solution

Do whatever is necessary to ensure that all servers in the FOG are time-synchronized.  Once they are synchronized once again, re-test to see if the problem persists.

Information on Failover Groups (FOG) can be found at:

     http://wikis.sun.com/display/SRSS4dot2/About+Failover+Groups



Show Related Information Related
Products

    Sun Microsystems > Desktops > Desktop Virtualization > Sun Ray Software

Keywords
FAIL OVER; FAILOVER; SYNCHRONIZED

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