$ awk -f summary.awk ausutxla awk: non-terminated string CUST Type ... at source line 16 source file summary.awk context is printf ("CUST Type Services\t%2d\n, num_cust); >>> <<< printf ("INT Type Services\t%2d\n, num_int); awk: syntax error at source line 18 source file summary.awk awk: illegal statement at source line 18 source file summary.awk awk: giving up source line number 24