1:00:32 PM - Peter: The alpha directory has surely been given appropriate access..
1:00:38 PM - Peter: I just checked the permissions on the directory itself.
1:01:40 PM - Bo Lamon: well i still cant do what i need to do
1:01:53 PM - Bo Lamon: and i dont know what to do about it
1:02:18 PM - Peter: Are you positive that is the correct directory? It would help if I could try to replicate the issue.
1:02:59 PM - Bo Lamon: ok do you want backend joomla access?
1:03:52 PM - Peter: One moment please, still looking here to see if there is anything amiss.
1:05:33 PM - Bo Lamon: i got it
1:05:39 PM - Peter: Yes, I would love backend access.
1:05:42 PM - Peter: I simply cannot see anything amiss.
1:05:43 PM - Peter: Ah, you got it!
1:05:48 PM - Peter: What was the issue?
1:06:06 PM - Bo Lamon: the config file
1:06:29 PM - Peter: Can you tell me what in particular about the config file so that I may know if this happens with another customer in teh future?
1:06:31 PM - Peter: *the
1:06:40 PM - Peter: .. because I haven't seen this happen before.
1:07:39 PM - Bo Lamon: i would rather not say
1:07:53 PM - Bo Lamon: "if you do something well, dont do it for free"
1:07:59 PM - Bo Lamon: have a nice day
1:08:17 PM - Peter: So the issue was your own then?
1:08:24 PM - Peter: Or was it something that I did to help resolve it?
1:08:31 PM - Peter: If you'd rather not say, I understand..
1:08:31 PM - Disconnected From User
1:08:31 PM - This Live Chat session is no longer active