[incoming]
exten => 8664627427,1,Answer
exten => 8664627427,2,wait(1)
exten => 8664627427,3,dial(zap/3&sip/maria,15)
exten => 8664627427,4,Festival('Please hold, while a representative is located.')
exten => 8664627427,5,goto(xfer,s,1)

exten => s,1,Answer
exten => s,2,wait(1)
exten => s,3,dial(zap/3&sip/maria,15)
exten => s,4,Festival('Please hold, while a representative is located.')
exten => s,5,goto(xfer,s,1)