-- Executing Answer("Zap/2-1", "") in new stack -- Executing Goto("Zap/2-1", "MainMenu|s|1") in new stack -- Goto (MainMenu,s,1) -- Executing BackGround("Zap/2-1", "Welcome") in new stack -- Playing 'Welcome' (language 'en') -- Playing 'agent-incorrect' (language 'en') == Spawn extension (from-sip, 2002, 1) exited non-zero on 'SIP/1004-cc2f' -- Executing Queue("Zap/2-1", "callcenter|tT|||300") in new stack -- Started music on hold, class 'default', on Zap/2-1 -- Stopped music on hold on Zap/2-1 -- Playing 'queue-youarenext' (language 'en') -- Executing AgentCallbackLogin("SIP/1004-e376", "|l") in new stack -- Playing 'agent-user' (language 'en') -- Told Zap/2-1 in callcenter their queue position (which was 1) -- Playing 'queue-thankyou' (language 'en') -- Started music on hold, class 'default', on Zap/2-1 -- outgoing agentcall, to agent '1005', on 'Local/1004 at from-sip-d281,1' -- Executing Dial("Local/1004 at from-sip-d281,2", "SIP/1004") in new stack Sep 21 11:56:39 ERROR[12633]: chan_sip.c:1615 update_user_counter: Call from user '1004' rejected due to usage limit of 1 -- Couldn't call 1004 == Everyone is busy/congested at this time -- Called Agent/1005 -- Playing 'agent-incorrect' (language 'en') == Spawn extension (from-sip, 2002, 1) exited non-zero on 'SIP/1004-e376' -- Timeout on Local/1004 at from-sip-d281,2 == CDR updated on Local/1004 at from-sip-d281,2 -- Executing BackGround("Local/1004 at from-sip-d281,2", "vm-goodbye") in new stack -- Playing 'vm-goodbye' (language 'en') -- Agent/1005 answered Zap/2-1 -- Stopped music on hold on Zap/2-1 -- Executing Hangup("Local/1004 at from-sip-d281,2", "") in new stack == Spawn extension (from-sip, t, 2) exited non-zero on 'Local/1004 at from-sip-d281,2' monitor executing ( nice -n 19 soxmix "/var/spool/asterisk/monitor/agent-1005-asterisk-12632-1127283999-1010-in.wav" "/var/spool/asterisk/monitor/agent-1005-asterisk-12632-1127283999-1010-out.wav" "/var/spool/asterisk/monitor/agent-1005-asterisk-12632-1127283999-1010.wav" && rm -f "/var/spool/asterisk/monitor/agent-1005-asterisk-12632-1127283999-1010-"* ) & == Spawn extension (MainMenu, s, 2) exited non-zero on 'Zap/2-1' -- Hungup 'Zap/2-1'