[macro-queues]

exten => s,1,Dial(SIP/${MACRO_EXTEN},,TtWw)
exten => s,n,Goto(s-${DIALSTATUS},1)

exten => s-CHANUNAVAIL,1,SetGlobalVar(AC=${MACRO_EXTEN})
exten => s-CHANUNAVAIL,n,System(/usr/sbin/asterisk -rx"Agent Logoff Agent/${AC}")
exten => s-CHANUNAVAIL,n,Wait(3)
exten => s-CHANUNAVAIL,n,NoOp(${DNID})
exten => s-CHANUNAVAIL,n,NoOp(${DIALEDPEERNUMBER})
exten => s-CHANUNAVAIL,n,NoOp(${CDR(dst)})
;exten => s-CHANUNAVAIL,n,Goto(callcenter-services,__EXTEN,1)
exten => s-CHANUNAVAIL,n,Playtones(congestion)
exten => s-CHANUNAVAIL,n,Wait(5)
exten => s-CHANUNAVAIL,n,Hangup

exten => s-CONGESTION,1,Playtones(congestion)
exten => s-CONGESTION,n,Wait(5)
exten => s-CONGESTION,n,Hangup

exten => s-ANSWER,1,Hangup