Total years experience: 7 Years Most recent wage: 12.00 USD per hour Managed Others: Yes (11 others) Languages Spoken: English Job Categories: Customer Service (7 Years experience) Marketing (2 Years experience) Retail (4 Years experience) Felony Conviction: No Security Clearance: No Company Information Company Name: HotGirlz Promotions Start Date: March 2006 Job Title: Promotional Model End Date: Present Company Name: Papa Johns Pizza Start Date: January 2006 Job Title: Delivery Driver End Date: October 2006 Company Name: Body Central Start Date: February 2005 Job Title: Senior Sales Associate End Date: June 2006 Company Name: Express Start Date: September 2004 Job Title: Sales Associate End Date: February 2005 Company Name: W.K Wings Start Date: January 2004 Job Title: Manager Trainee End Date: September 2004 Education School: Booker T. Washington H.S. Major: College Preparation Degree: High School School: Georgia Perimeter College Major: Education Degree: Associate Degree School: Barbizon Modeling School Major: Modeling / Acting Degree: Vocational Accreditations and Certifications Desired Position Desired wage: 9.00 USD per hour Desired employment type: Full Time, Part Time, Contractor, Intern, Temp/Seasonal Desired commute: 25 miles Desired travel: Negligible Are you willing to relocate? Resume Makeema M. Lee 5306 Knights Landing Ellenwood, GA 30294 Makeema@hotmail.com (404)483-7402(Mobile #) OBJECTIVE: A sales position in an organization where exceeding sales targets, professionalism, and excellent customer service is needed. SKILLS PROFILE * A solid background in sales, product experience, and promotions Instrumental in improving customer satisfaction ratings through suggestion, development, and implementation of new procedures * Talent for identifying customer needs and presenting appropriate company service offerings * Accuracy/attention to detail while completing projects in a timely matter * Recognize and respond to trend changing environment * Expertise in resolving escalated customer service issues * Strong interpersonal, written, and verbal communication skills. * Ability to learn new skills quickly, and innovate when needed. * Self motivated and capable of working independently while utilizing my knowledge of retail operations. PROFESSIONAL EXPERIENCE DELIVERY DRIVER, Papa Johns Pizza, January 2006-October 2006 Atlanta, GA * Handled inbound calls and communicated efficiently with customers to carry out orders promptly. * Prepared food ingredients for bakers to ensure fast quality products Greeted customers, handled cash, and balanced receipts against sales at the end of my shift. * Trained new delivery drivers which entailed teaching map reading, safety rules, pizza making, order taking, food preparation and proper chemical usage. * Delivered food products to customers' homes in a timely fashion, and assumed the responsibility of managing the monies until the end of shift. SENIOR SALES ASSOCIATE, Body Central February 2005-June 2006 Pittsburgh, PA * Promoted to Senior Sales Associate within six months of hire date. Ranked top 10% regionally, and top 14% percent nationwide. Received outstanding positive remarks from team members as well as exceptional feedback from senior management. * Secured numerous company achievement awards for delivery of exceptional customer service and theft prevention. * Established and maintained customer loyalty by handling all their fashionable needs and executing six step plan known as "CAN DO" * Trained and advised all new sales associates in areas such as maintaining store appearance, shortage prevention, merchandising, maintaining sales quota, learning product knowledge, and visual presentation. SALES ASSOCIATE Express September 2004-February 05 Pittsburgh, PA * Replenished merchandise on sales floor when instructed or through observation of the sales floor. * Operated cash register, in addition to 10 key adding machine * Applied my keen eye for window displays and point of sale merchandising * Assisted customers with product selection, fittings, and final sale Orchestrated and communicated with teams to conduct special holiday window displays after normal work hours * Successful theft prevention by surveying dressings rooms, and observing customers as well as employees EDUCATION Booker T. Washington H.S. Graduated 2002 College Preparatory Diploma Georgia Perimeter College A.S (Expected 2008) Teachers Education Degree Barbizon Modeling School Modeling Certificate Graduated 2006