[tci]
exten => 9999,1,Playback(thank-you-for-calling-tci)
exten => 9999,2,Playback(american-office-hours-dl)
exten => 9999,3,NoOp(If you know your parties 3 digit extension you may dial it at anytime.)
exten => 9999,4,NoOp(Press 1 for sales, 2 for customer service or press 9 for the company directory)
;exten => 9999,5,WaitExten

;Call Extension
exten => _XXX,1,Dial(SIP/${EXTEN},30)
exten => _XXX,2,Voicemail(u${EXTEN}@pti)
exten => _XXX,3,Playback(thank-you-for-calling)
exten => _XXX,4,Hangup
exten => _XXX,103,Voicemail(b${EXTEN}@pti)
exten => _XXX,104,Playback(thank-you-for-calling)
exten => _XXX,105,Hangup

;TCI Sales Queue
exten => 1,1,Queue(Sales)
;Service Queue @ CustSrv01
exten => 2,1,Dial(SIP/8004815075@65.105.5.252)
exten => 9,1,Directory(pti)

exten => t,1,goto(s,1)
exten => i,1,Playback(invalid)
exten => i,2,Goto(s,1)