On Tue, 2006-12-19 at 13:18 +1100, Cisco.com Support wrote: Please include the following line in all replies. > Tracking number: CT20061219_0000000152 > > Dear Ted, > > Unfortunately, to be able to download CISCO software, you will need a > valid support contract associated with your CCO profile. > > If you have a service contract associated with your company, kindly > provide to me the contract number so that I can add into your CCO profile. > > > Else, to obtain a service contract please contact your nearest Cisco > reseller or partner and they will be able to assist you with any contract > purchase enquiries. > > Warmest regards, > > Cisco System >