;this code as is does not work.
;uncommenting all lines leads to it working in both cases
; (i.e. the callerid matches or doesn't)
;uncommenting the first part and commenting out the second
;works as expected.

[extension-office]
;exten => 1234,1,Playback(vm-goodbye)
;exten => 1234,2,Noop(no slash)
exten => 1234/4973,1,Playback(vm-goodbye)
exten => 1234/4973,2,noop(slash 4973)