on *:NOTICE:New request*:#support: {
  if (($network == GlobalGamers) && (HelpServ == $nick || OpQueue == $nick)) {
    $iif($nick == opqueue,oq,hs) show $remove($3, ID#, $chr(40), $chr(41))
    echo $color(notice) -t $chan *** Requesting information from $nick ***
  }
}
on ^*:NOTICE:*:?: {
  if (($network == GlobalGamers) && (HelpServ == $nick || OpQueue == $nick)) {
    echo $color(notice) -t #support - $+ $nick $+ : $+ $chan $+ - $1-
    haltdef
  }
}