[11:58] * hardwire has joined #gnudialer [11:58] hey [11:58] whats up [11:58] how you guys doing [11:58] hows life. [11:59] outtolunc: whats up maaaan [11:59] so my buddy galen .. who wants to blow around $80k on replacing their dialer.. is now totally frustrated with the idea of open source.. because nobody wants to talk about their project politely. [12:00] just a sec, phone [12:01] its his job to do a little research into each option.. but this just blew away gnudialers part of the contract.. and possible amounts of paid programming support for it. [12:03] did he show you the capture of our comvo? [12:03] can you pastebin it for my own sake [12:03] if so, where was i NOT polite? [12:04] if not, where do you get off coming here on his word only that i wasn't polite [12:04] lemme see it I suppose. [12:04] this is probably why you/him seem to have issues getting help [12:04] outtolunc: I go buy his word, he was expressing how he felt about it. [12:05] I didn't ask him to be verbatim [12:05] I don't have issues getting help in most cases. [12:05] good for you [12:06] its unfortunate that he felt he was totally blown off and from what I heard told to go learn some basic skills before talking about this software. [12:06] not uncommon for most people involved with an open source project to say. [12:06] It however struck me as odd concidering he would have contracted developers to fix anything that wasn't suited for his environment. [12:06] before, i even said that, i suggested he install it (and others) and make up his own mind [12:07] because he was asking 'is it stable' [12:07] its a good question. [12:07] well asterisk isn't even stable [12:07] haha [12:07] no it isn't [12:07] nevermind [12:07] you just don't get it [12:07] I do.. he doesn't. [12:07] its a good question for him to ask. [12:08] would you install something without asking about its stability.. [12:08] well then can you explain to him because i TRIED, and he obviously didn't get it [12:08] he isn't a system admin.. he is a project manager.. for his world those are valid questions that open source projects need to at some point be able to give an answer to. [12:08] he did ask, i stated politely that not even asterisk was [12:08] ok [12:08] thank you for clarifying [12:09] go read his log [12:09] please [12:09] I doub't he knows where to find it :) [12:09] doubt even. [12:09] he is frustrated, it would save massive amounts of money to have a dialer sitting colo at a voip provider. [12:10] http://pastebin.ca/37277 [12:10] i'm sure he would [12:11] ugh [12:11] I wish he didn't have to deal with the zealots that are his SA's where he works as well. [12:12] not as well.. but where he thought you were. [12:12] the point i was trying to make [12:12] I have the point right here. no worries [12:12] he didn't say he was looking for a consultant [12:12] he didn't seem to do ANY legwork whatsoever [12:12] thats a sketchy subject isn't it? [12:12] yet wanted someone here to do it for him [12:12] the "why didn't you say so first so I know I should humor you" line. [12:12] so i thought i was very polite [12:13] looks again [12:13] its not in there.. I was pointing out the scenario that would have been optimal for you. [12:14] for me, i'm do code changes and making it available [12:14] i never said I WAS an available consultant [12:14] nor was i asked [12:14] both heath and james do installation and custom programming for the project [12:15] which is noted on the website and in the software [12:16] all it takes is a few minutes to read the main/services page of the website, and download the latest release, and read the README, INSTALL that you should do with any OS project [12:16] I understand how difficult it is to deal with absolutely everyone. [12:16] ... and i think this whole time would have been averted [12:16] agreed? [12:17] then the person would already have been told (in the pages) that a 'basic understanding of this and that is needed' [12:17] so he wouldn't have gotten 'frustrated' at me telling him [12:18] if people would just follow the flow of information as you percieve it.. it would be nicer right? [12:18] I good "live" question would be how busy are heath and james typically with installs and payed support? [12:18] yeh [12:18] oh yeah it's just my perception [12:18] hehahah [12:19] people will always interface to eachother and information differently.. web pages are great for filtering like 80% of f.a.q. questions [12:19] heh [12:19] if you are like me.. I do not focus well on static content.. but try hard to do so. [12:19] well i've been doing this for over 25, i'm unlike most people [12:20] an old fart eh? [12:20] yeah and still i rty to be polite [12:20] I am 26.. a generation of hyperactive attention deficit sugar addicts. [12:21] less sugar [12:21] but I would have to say there are many many people in my generation that have a good grasp of how information just plain works :) [12:22] well as i told the other person... i really don't have time today... so unless you have a question about how gnudialer is misbehaving, can you see if heath or james is around to answer your q's [12:22] I have been to company wide training sessions where people actually come in and try to inform people how to best get the information they need in a professional business like way. Its amazing how much the Internet has changed the world for the boomer gen. [12:22] damn phoen [12:22] outtolunc: I will probably email one or the other. [12:22] k