Pinnacle Support to me show details Apr 10 (2 days ago) Suggested Answer If you don't find the solution to your answer listed above, please click on the botton below labeled, ´Finish Submitting Question´ Discussion Thread Chat Transcript 04/10/2007 12:22 Hi, my name is Elisson. How may I help you? Ross: Im not getting any TV channels when I try to scan Elisson: Are you running Windows Vista? Ross: yes. i cant go back now either, my graphics card and mobo work work with XP Elisson: Which Pinnacle software are you running? Ross: the newest one, tv center 4.7 or something.... downloaded off your site because the one on the CD didnt work Ross: 4.70.1426 Elisson: Is it the Vista version? Ross: yes Elisson: Just a moment please. Elisson: Is your Pinnacle device a DVB-T PCI? Ross: thats correct Elisson: Just another moment please. Elisson: Thanks for waiting and sorry for the delay. Elisson: Unfortunately, as you can see in the link below, this patch does not support PCTV DVB-T PCI Elisson: http://www.pinnaclesys.com/PublicSite/uk/Products/Consumer+Products/PCTV+Tuners/PCTV+Analog+PVR+%28cable_antenna%29/Pinnacle+MediaCenter+Support/Download+Area/MediaCenter+_+TVCenter+v+4_x?mode=documents Ross: when i bought the product it said it was certified for windows vista.... Elisson: Is it on the box? Ross: yeah, and here: PCTV DVB-T PCI 250i Ross: http://www.pinnaclesys.com/vista/vista_tv_uk.asp Elisson: Certified for Windows Vista, but still doesn't have a patch. Ross: yeah, thats not what it said on the site or on the box. Just 'certified for vista'. perhaps you should update the site to what actually works at the moment Elisson: We're sorry. You have to wait for a patch. Ross: ...... and when is that likely to be released? Elisson: We don't have this information yet. Ross: that doesnt surprise me Elisson: Is there anything else I can help you with? Ross: disconnected Elisson: disconnected Question Reference #070410-001480 Product Level 1: PCTV Tuners with MediaCenter Product Level 2: PCTV DVB-T PCI (250i) Category Level 1: Channel Scan Category Level 2: DVB-T Date Created: 04/10/2007 12:22 Last Updated: 04/10/2007 12:22 Status: Solved Software Version: Pinnacle TVCenter Pro 4.7 Operating System: Windows Vista 32 Bit