This is the output from the CLI when I call the ZAP card --------------------------------- Connected to Asterisk 1.4.1 currently running on asterisk (pid = 5587) Verbosity is at least 3 -- Starting simple switch on 'Zap/2-1' == Starting Zap/2-1 at DID_trunk_3,s,1 failed so falling back to exten 's' == Starting Zap/2-1 at DID_trunk_3,s,1 still failed so falling back to context 'default' [Apr 16 09:13:13] WARNING[5657]: pbx.c:2432 __ast_pbx_run: Channel 'Zap/2-1' sent into invalid extension 's' in context 'default', but no invalid handler -- Hungup 'Zap/2-1' ---------------------------------- This is What I have defined in extensions.conf [DID_trunk_1] include = default exten = _X.,1,Goto(default|601|1) exten = s,1,Goto(default|601|1) [DID_trunk_2] include = default exten = _X.,1,Goto(default|602|1) exten = s,1,Goto(default|602|1)