# this lets agents who are dialed park and transfer calls to a local # and other agent.

[sipextbusy]

include => parkedcalls

exten => _1XXX,1,Dial(SIP/${EXTEN},20,tmhg)
exten => _1XXX,2,Congestion()
exten => _1XXX,102,Congestion()
exten => _1XXX,103,Congestion()
exten => _1XXX,104,Hangup

include => local

exten => t,1,Hangup
exten => s,1,Hangup

# then my manager cgi does the following:
#  add queue member Local/1002@sipextbusy to support
#  remove queue member Local/1002@sipbusy from support
# where 1002 is the Extension # of the SIP phone