[ivr] ;--------------------------------------------------------------------------- ; BEGIN IVR APPLICATION ; Main IVR menu exten => s,1,Answer exten => s,2,SetMusicOnHold(default) exten => s,3,DigitTimeout,5 exten => s,4,ResponseTimeout,10 exten => s,5,Wait(4) exten => s,6,Playback(tyfc-ssn) exten => s,7,Wait(1) exten => s,8,Background(iyk) exten => s,9,Background(menu) ; Transfer to acct. dept. exten => 1,1,Playback(transfer) exten => 1,2,Macro(inbound,"IVR Accounting Call",1,101,101) ; Transfer to sales dept. exten => 2,1,Playback(transfer) exten => 2,2,Macro(inbound,"IVR Sales Call",1,103,100) ; Transfer to service dept. exten => 3,1,Playback(transfer) exten => 3,2,Macro(inbound,"IVR Service Call",1,103,100) ; Repeat options if they press 0 exten => 0,1,Goto(ivr,s,7) ; Local extension exten => 1XX,Goto(local) ; Friend extension exten => 4XX,Goto(friends) ; Timeout exten => t,1,Goto(#,1) ; Invalid choice exten => i,1,Playback(invalid) exten => i,2,Goto(ivr,s,7) ; Hangup exten => #,1,Playback(goodbye) exten => #,2,Hangup ; END IVR APPLICATION ;---------------------------------------------------------------------------