William Kukowski
345 Lake Shore Dr. N., Barrington, IL 60010
847.744.0519

*Objective
	Apple Mac Genius
	
*Skills Abilities
-General
	-Helping average users with technical issues.
	-Patience to work in challenging and demanding environments.
	-Experience as a freelance computer repair technician, IT department employee, and help desk employee.
	-Ability to communicate technical issues to people who have limited knowledge of computers.
	-Creative problem solving and logic.
	-Extensive work in IT and Help Desk environments and experience with hardware, OS X, Linux, and Windows Vista/XP/2k/9x.
	-Huge fan of and owner of many Apple products.
-Hardware
	-Extensive knowledge of and experience troubleshooting and installing Desktop and Notebook hardware.
	-Familiar with all common computer components and interfaces.
-Software
	-Extensive knowledge of OS X (GUI and CLI)
	-Familiar with Mac utilities and MANY Macintosh applications.
	-Familiarity with multimedia programs.
	-Proficient in software troubleshooting
	-Familiar with Boot Camp, Parallels, Dual Boot, Boot repair, and EFI.
-Networking
	-Proficient at home network configuration including experience with Air Port, Linksys, Netgear, Dlink, etc.
	-Knowledge of connectivity standards (802.11 a/b/g/n, CatX, Bluetooth)
	-Experience with network configuration on almost all computing platforms, very proficient at OS X configuration.
	
-Work History
	-Help Desk Analyst
		Marquette University, Spring Semester 2007
	-Information Systems Employee
		Elgin School District U46, Elgin, IL 
		Summer 2005, Summer 2006, Winter 2006/07 
	-Computer Technician
		Barrington School District-CUSD220, Barrington, IL 
		100 Hours of volunteer work 2003
		Employee Summer 2003, Winter 2003, Summer 2004
	-Home and Small Business Computer Service
		Self-employed, Barrington, IL and northwest Chicago suburbs 
		Over 50 customers, all by referral.  Many returning over 5 times.
		
*Education
	-Graduate Barrington High School 2006.
		Barrington, IL.
	-Electrical and Computer Engineering Student
		Currently enrolled at Marquette University 2006-
		
*References
	Available on request.