sudo dpkg-reconfigure otrs2
otrs:x:109:33::/usr/share/otrs:/bin/false
SetPermissions.sh <$Revision: 1.27 $> - set OTRS file permissions
Copyright (c) 2001-2004 Martin Edenhofer <martin@otrs.org>
Setting file permissions...
chown -R www-data:www-data /usr/share/otrs
chmod -R og+rw /usr/share/otrs
chown otrs:www-data /usr/share/otrs
chown -R otrs:www-data /usr/share/otrs/var/
chown -R www-data:www-data /usr/share/otrs/var/sessions/
touch && chown otrs:www-data /usr/share/otrs/var/log/TicketCounter.log
chmod -R 775 /usr/share/otrs/bin/
(chown && chmod 700) otrs:0 /usr/share/otrs/bin/DeleteSessionIDs.pl
(chown && chmod 700) otrs:0 /usr/share/otrs/bin/UnlockTickets.pl
(chown && chmod 700) otrs:0 /usr/share/otrs/bin/otrs.getConfig