"agent show online" 1003 logged in on SIP/1101-b7d0a4b8 talking to Zap/2-1 (musiconhold is 'agent') 1019 logged in on SIP/1104-b7d2aba0 is idle (musiconhold is 'agent') 1022 logged in on SIP/1102-b7d16ec8 is idle (musiconhold is 'agent') 1024 logged in on SIP/1103-b7d12b70 is idle (musiconhold is 'agent') ASTERISK MANAGER OUTPUT: Asterisk Call Manager/1.0 Response: Success Message: Authentication accepted QUEUE1 has 6 calls (max 8) in 'leastrecent' strategy (22s holdtime), W:0, C:11, A:17, SL:100.0% within 60s Members: Agent/1000 (Unavailable) has taken no calls yet Agent/1001 (Unavailable) has taken no calls yet Agent/1003 (Busy) has taken no calls yet Agent/1004 (Unavailable) has taken no calls yet Agent/1005 (Unavailable) has taken no calls yet Agent/1006 (Unavailable) has taken no calls yet Agent/1007 (Unavailable) has taken no calls yet Agent/1008 (Unavailable) has taken no calls yet Agent/1009 (Unavailable) has taken no calls yet Agent/1010 (Unavailable) has taken no calls yet Agent/1011 (Unavailable) has taken no calls yet Agent/1012 (Unavailable) has taken no calls yet Agent/1013 (Unavailable) has taken no calls yet Agent/1014 (Unavailable) has taken no calls yet Agent/1015 (Unavailable) has taken no calls yet Agent/1016 (Unavailable) has taken no calls yet Agent/1017 (Unavailable) has taken no calls yet Agent/1018 (Unavailable) has taken no calls yet Agent/1019 (Busy) has taken 5 calls (last was 92 secs ago) Agent/1020 (Unavailable) has taken no calls yet Agent/1022 (Busy) has taken 3 calls (last was 232 secs ago) Agent/1023 (Unavailable) has taken no calls yet Agent/1024 (Busy) has taken 3 calls (last was 343 secs ago) Callers: 1. Zap/5-1 (wait: 1:41, prio: 0) 2. Zap/6-1 (wait: 1:36, prio: 0) 3. Zap/7-1 (wait: 1:35, prio: 0) 4. Zap/8-1 (wait: 1:34, prio: 0) 5. Zap/3-1 (wait: 1:19, prio: 0) 6. Zap/1-1 (wait: 0:44, prio: 0) QUEUE2 has 0 calls (max 25) in 'leastrecent' strategy (0s holdtime), W:10, C:2, A:0, SL:150.0% within 60s Members: Agent/1000 (Unavailable) has taken no calls yet Agent/1001 (Unavailable) has taken no calls yet Agent/1002 (Unavailable) has taken no calls yet Agent/1003 (Busy) has taken 2 calls (last was 476 secs ago) Agent/1004 (Unavailable) has taken no calls yet Agent/1005 (Unavailable) has taken no calls yet Agent/1006 (Unavailable) has taken no calls yet Agent/1007 (Unavailable) has taken no calls yet Agent/1008 (Unavailable) has taken no calls yet Agent/1011 (Unavailable) has taken no calls yet Agent/1012 (Unavailable) has taken no calls yet Agent/1013 (Unavailable) has taken no calls yet Agent/1017 (Unavailable) has taken no calls yet Agent/1018 (Unavailable) has taken no calls yet Agent/1019 (Not in use) has taken no calls yet Agent/1020 (Unavailable) has taken no calls yet No Callers QUEUE3 has 0 calls (max 25) in 'leastrecent' strategy (0s holdtime), W:10, C:1, A:0, SL:100.0% within 60s Members: Agent/1000 (Unavailable) has taken no calls yet Agent/1001 (Unavailable) has taken no calls yet Agent/1002 (Unavailable) has taken no calls yet Agent/1003 (Busy) has taken no calls yet Agent/1004 (Unavailable) has taken no calls yet Agent/1005 (Unavailable) has taken no calls yet Agent/1006 (Unavailable) has taken no calls yet Agent/1007 (Unavailable) has taken no calls yet Agent/1008 (Unavailable) has taken no calls yet Agent/1011 (Unavailable) has taken no calls yet Agent/1012 (Unavailable) has taken no calls yet Agent/1013 (Unavailable) has taken no calls yet Agent/1017 (Unavailable) has taken no calls yet Agent/1018 (Unavailable) has taken no calls yet Agent/1019 (Not in use) has taken 1 calls (last was 784 secs ago) Agent/1020 (Unavailable) has taken no calls yet No Callers