What is your Operating System? Mac OSX 10.3.9 What is your Java Version? Not familiar with this, but I have a thing called “Java Web Start 1.4.2” What is the exact make/model/revision is your router? (if you use one) Netgear WGT624 v2 Does the router employ UPnP and MAC binding? I believe so. What is the exact make/model/revision of your broadband modem? ZyxEL P-660R-ELNK What software firewall(s) do you use? None I’m aware of. What anti-virus program do you use? ClamXav, but I don’t use it often Which (if any) of the above steps have you already attempted and with what level of success? I successfully turned on UPnP on my router and in Azureus. I created port forwarding on my router, using the number 56912, the same used in the instructions. For a year or more, I’ve been able to download and subsequently seed, but never with a green smiley face. Always with yellow ones. I’d get errors sometimes, but the program worked, so I ignored them. Yesterday, I started downloading a larger number than usual, around 22 torrents, some with multiple file. Today, when I stopped Azureus and restarted it, all of the torrents but one turned red. One torrent is still downloading from two seeds at 1.5 kb/s, with a blue face. I tried restarting several times and much troubleshooting. For example, I tried changing the port number, connecting directly to my dsl modem, etc. I looked over all my settings. I used the NAT/ Firewall test. I get this result: NAT Error - Connection to 216.244.6.127:56912 refused. Please advise me as to how to proceed.