[20:17] Eric: on the back of the router [20:17] Eric: there should be a reset button [20:17] Eric: press and hold for about 10secs [20:18] j a ) , ( on: so [20:18] j a ) , ( on: i can press the reset button? [20:18] Eric: yes [20:18] j a ) , ( on: for 10 seconds [20:18] Eric: yes..