the following is my current entry in extensions_additional.conf (excluding the dots at the beginning and end: ... [ext-did] include => ext-did-custom exten => fax,1,Goto(ext-fax,in_fax,1) exten => s,1,Set(FROM_DID=s) exten => s,n,Gosub(app-blacklist-check,s,1) exten => s,n,Goto(timeconditions,8,1) exten => _X.,1,Noop(Catch-All DID Match - Found ${EXTEN} - You probably want a DID for this.) exten => _X.,n,Goto(ext-did,s,1) ; end of [ext-did] ... by inserting "exten => s,n,SIPDtmfMode(inband)" without the quotes after the line "exten => s,1,Set(FROM_DID=s)" it works the way i want it to, but will be erased the next time a change in AMP is made. therefore i'd like to use extensions_custom.conf, but i have problems getting this to work. here is my entry at the end of extensions_custom.conf (i've also tried replacing '2' with 'n'): ... [ext-did-custom] exten => s,2,SIPDtmfMode(inband) ; end of [ext-did-custom]