HTTP Status 500 - type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception javax.servlet.ServletException: Could not execute action com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:246) com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:198) com.jivesoftware.base.action.util.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:49) com.jivesoftware.util.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:56) com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118) com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52) com.jivesoftware.base.util.webwork.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:70) com.jivesoftware.util.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:72) com.jivesoftware.base.util.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:66) com.ea.eaws.webapp.common.EARequestFilter.doFilter(EARequestFilter.java:39) root cause java.lang.NullPointerException com.ea.jive.forum.action.CC3AvailableAccountsAction.execute(CC3AvailableAccountsAction.java:124) sun.reflect.GeneratedMethodAccessor84.invoke(Unknown Source) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) java.lang.reflect.Method.invoke(Method.java:585) com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:365) com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:217) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:191) com.ea.jive.forum.action.PreferredPersonaInterceptor.intercept(PreferredPersonaInterceptor.java:76) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.ea.jive.forum.action.EAScreenNameInterceptor.intercept(EAScreenNameInterceptor.java:76) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:137) com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:81) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115) com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:81) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.jivesoftware.base.action.interceptor.JiveObjectLoaderInterceptor.intercept(JiveObjectLoaderInterceptor.java:55) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.jivesoftware.forum.action.ForumsInterceptor.intercept(ForumsInterceptor.java:84) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.jivesoftware.base.action.interceptor.AuthInterceptor.intercept(AuthInterceptor.java:44) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.ea.jive.forum.action.EALocaleInterceptor.intercept(EALocaleInterceptor.java:67) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.jivesoftware.base.action.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:41) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.jivesoftware.base.action.interceptor.JiveLoginInterceptor.intercept(JiveLoginInterceptor.java:41) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31) com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:189) com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:113) com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:233) com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:198) com.jivesoftware.base.action.util.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:49) com.jivesoftware.util.SetResponseCharacterEncodingFilter.doFilter(SetResponseCharacterEncodingFilter.java:56) com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118) com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52) com.jivesoftware.base.util.webwork.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:70) com.jivesoftware.util.SetRequestCharacterEncodingFilter.doFilter(SetRequestCharacterEncodingFilter.java:72) com.jivesoftware.base.util.ApplicationInitializedFilter.doFilter(ApplicationInitializedFilter.java:66) com.ea.eaws.webapp.common.EARequestFilter.doFilter(EARequestFilter.java:39) note The full stack trace of the root cause is available in the Apache Tomcat/5.0 logs. Apache Tomcat/5.0