[prompts]: IVR
;-----------------------------------------------------
;988 - Prompt management used for IVR prompt recording.
;-----------------------------------------------------
exten => 988,1,Goto(prompt-management,s,1)
;
[prompt-management]
; Flexible prompt recording
exten => s,1,Answer
exten => s,n,Wait(1)
exten => s,n,DigitTimeout(5)
exten => s,n,Read(PROMPT_NUMBER|enter-prompt-number|3)
exten => s,n,SayDigits(${PROMPT_NUMBER})
exten => s,n,BackGround(T-to-hear-cur-ancmnt)
exten => s,n,BackGround(press-1)
exten => s,n,BackGround(T-to-rec-ancmnt)
exten => s,n,BackGround(press-2)
;
exten => t,1,Playback(goodbye)
exten => t,n,Hangup
;
exten => i,1,Playback(pbx-invalid)
exten => i,n,Goto(s,5)
;
exten => 1,1,Playback(beep)
exten => 1,n,Playback(bsky-prompt-${PROMPT_NUMBER})
exten => 1,n,Playback(beep)
exten => 1,n,Goto(s,6)
;
exten => 2,1,Goto(prompt-management-record,s,1)

exten => *,1,Playback(goodbye)
exten => *,n,Hangup
;
[prompt-management-record]
; New prompt recording
exten => s,1,Playback(vm-intro)
exten => s,n,Record(tmp-newprompt:wav)
exten => s,n,Playback(beep)
exten => s,n,BackGround(tmp-newprompt)
exten => s,n,BackGround(save-announce-press)
exten => s,n,BackGround(digits/1)
exten => s,n,BackGround(to-rerecord-announce)
exten => s,n,BackGround(digits/2)
;
exten => i,1,Playback(invalid)
exten => i,n,Goto(s,3)
;
exten => t,1,Goto(s,3)
;
exten => 1,1,System(cp -f /var/lib/asterisk/sounds/tmp-newprompt.wav /var/lib/asterisk/sounds/prompt-${PROMPT_NUMBER}.wav)
exten => 1,n,Playback(your-msg-has-been-saved)
exten => 1,n,Goto(app-prompt-management,s,4)
;
exten => 2,1,Goto(s,1)
;
exten => *,1,Goto(app-prompt-management,s,4)
;-------------------------------------------------------
; 989 - Special announcement admin (Easy IVR)
;-------------------------------------------------------
exten => 989,1,Goto(special-message,s,1)
;
[special-message]
; Record/replay/turn on/off the special message played before ACD queue calls
exten => s,1,Answer
exten => s,n,Wait(1)
exten => s,n,DigitTimeout(5)
exten => s,n,BackGround(T-to-hear-cur-ancmnt)
exten => s,n,BackGround(press-1)
exten => s,n,BackGround(T-to-rec-ancmnt)
exten => s,n,BackGround(press-2)
exten => s,n,BackGround(T-to-enable-ancmnt)
exten => s,n,BackGround(press-3)
exten => s,n,BackGround(T-to-disable-ancmnt)
exten => s,n,BackGround(press-4)
;
exten => t,1,Playback(goodbye)
exten => t,2,Hangup
;
exten => i,1,Playback(pbx-invalid)
exten => i,2,Goto(s,4)
;
exten => 1,1,Playback(special-message)
exten => 1,2,Goto(s,4)
;
exten => 2,1,Goto(special-message-record,s,1)
;
exten => 3,1,Set($DB(SpecialMessage/1=1)})
exten => 3,n,Playback(enabled)
exten => 3,n,Goto(s,4)
;
exten => 4,1,DBdel(SpecialMessage/1)
exten => 4,n,Playback(disabled)
exten => 4,n,Goto(s,4)
;
exten => *,1,Playback(goodbye)
exten => *,2,Hangup
;
[special-message-record]
; Record the new special message
exten => s,1,Playback(vm-intro)
exten => s,n,Record(new-special-message:wav)
exten => s,n,Playback(beep)
exten => s,n,BackGround(new-special-message)
exten => s,n,BackGround(save-announce-press)
exten => s,n,BackGround(digits/1)
exten => s,n,BackGround(to-rerecord-announce)
exten => s,n,BackGround(digits/2)

exten => i,1,Playback(invalid)
exten => i,n,Goto(s,3)
;
exten => t,1,Goto(s,3)
;
exten => 1,1,System(cp -f /var/lib/asterisk/sounds/new-special-message.wav /var/lib/asterisk/sounds/special-message.wav)
exten => 1,n,Playback(your-msg-has-been-saved)
exten => 1,n,Goto(app-special-message,s,1)
;
exten => 2,1,Goto(s,1)
;
exten => *,1,Goto(special-message,s,1)
;
[macro-check-special-message]
; If the flag is set, play the special message, otherwise continue
exten => s,1,Set(${DB(SpecialMessage=SpecialMessage/1)})
exten => s,2,Playback(system-status-msg)
exten => s,3,Playback(special-message)
exten => s,4,Ringing
exten => s,5,Wait(4)
exten => s,102,Noop
;