sandy: Hi, this is AOP Homeschool Sales and Support, how may I help you? Josh Powell: Hi sandy... I recently bought Switched on Schoolhouse grade 10 from somebody on eBay and I'm having trouble getting it to work on Vista. Josh Powell: It's R2. Josh Powell: V2.2.3.18.. I get an unsupported OS message when trying to install sandy: Well first of all sandy: You purchased it illegally and you cannot get support from us because you did Josh Powell: how is that illegal? Josh Powell: It's a used copy, yes, but I have all the original disks. sandy: who did you purchase it from Josh Powell: their userid was deenewberry sandy: was it a distributor or just a person selling it? Josh Powell: just a person I think sandy: Then it was illegal according to our copyright law a person can legally give it away one time Josh Powell: and how do you know this wasn't the one time? sandy: You said you purchased it Josh Powell: ok.. Josh Powell: can you show me where this is documented on your website or such? Josh Powell: you still there?