on *:TEXT:@support:#World-Of-Frags:{
 .notice $nick Please try asking your question in the channel first, if no staff respond, then please type @getsupport in #World-Of-Frags and a staff member will be messaged.
}

on *:TEXT:@getsupport:#World-Of-Frags:{
 .NOTICE #WoF.Staff $nick is asking for support, please type @accept $nick if you are willing to give support. 
 .notice $nick If no staffmembers respond, then all are afk or not on, i will continue to contact them every 5 minutes until you have been helped. Thank you for using WoFHelpServ V1.0 and have a nice day.
 timer 0 300 .NOTICE #WoF.Staff $nick is asking for support, please type @accept $nick if you are willing to give support.
}

on *:TEXT:@accept *:#WoF.Staff:{
 .notice $2 $nick has been assigned to give you support and will be contacting you shortly.
/timer1 off
.notice #wof.staff You have accepted to help $2 $+ , please contact him.
}