System
Initial Question/Comment: Do you sale premade notebooks?
10:26:00 AM System
Janett has joined this session!
10:26:01 AM System
Connected with Janett
10:26:03 AM Janett
Thank you for contacting the HP Home & Home Office Store chat.
10:26:06 AM Cunundrum Evrready
yes hi
10:26:16 AM Janett
Hello, my name is Janett. How are you doing today?
10:26:36 AM Janett
I do understand your concern and will surely assist you in that.
10:26:41 AM Cunundrum Evrready
i wait
10:27:21 AM Janett
Cunundrum, yes we do have prebuilt notebook. Please click the link to have a look at them.
10:27:46 AM Janett
http://www.shopping.hp.com/webapp/shopping/can.do?storeName=storefronts&landing=rts_notebooks&category=rts_notebooks&orderflow=1&a1=Availability&v1=Ready-to-ship+models&catLevel=2#bcAnchor
10:28:14 AM Janett
Cunundrum, you can select the one you need and suite your requirements.
10:28:39 AM Janett
May I know for what do you need the notebook? Do you have any specific model in your mind?
10:28:46 AM Cunundrum Evrready
can u tell me the difference between hp dv9260 and dv9275
10:30:14 AM Janett
Cunundrum, we do not have that notebook in our store, but they are made for our retailers. They are the same series notebook but may be with some different configurations.
10:30:32 AM Cunundrum Evrready
i wait u answer my question
10:31:24 AM Janett
Cunundrum, we have DV9420 and DV9540 with us in ready to ship.
10:32:09 AM Janett
Cunundrum, may I know what have you decided?
10:32:27 AM Cunundrum Evrready
BuZzZz
10:32:31 AM Cunundrum Evrready
reply my question pls
10:32:48 AM Cunundrum Evrready
what is difference
10:33:24 AM Janett
Cunundrum, I am so sorry but I am not able to tell the differences as we do not have them in our store.
10:33:32 AM Cunundrum Evrready
u scared?
10:33:59 AM Janett
I am not sure about its configuration. As they are the same model but the specifications in them may be different.
10:34:08 AM Cunundrum Evrready
i wait for REAL answer
10:34:39 AM Janett
I will confirm that for you, please wait.
10:38:24 AM Janett
DV9260 is with 2.00 Ghz were dv9275 is with 1.6 Ghz, DV9260 has 2 GB memory were dv9275 has 1 GB. Else every basic components are same in them.
10:39:09 AM Janett
Cunundrum, this is the only information I can pull out for this 2 notebooks .
10:39:14 AM Janett
Do you have any further questions?
10:39:22 AM Cunundrum Evrready
wiat me i review
10:39:34 AM Janett
Ok.
10:42:29 AM Janett
Cunundrum, do you have any more questions for me?
10:42:40 AM Cunundrum Evrready
yes wait me please
10:42:46 AM Cunundrum Evrready
u sure the dv9260 is faster?
10:43:59 AM Janett
Yes it is but if yo want to buy something faster I have one with me here directly from HP which has 2.2 Ghz.
10:45:14 AM Janett
If you need to have a look at it please click the link below.
10:45:34 AM Janett
http://www.shopping.hp.com/webapp/shopping/product_detail.do?storeName=storefronts&landing=rts_notebooks&category=rts_notebooks&subcat1=&catLevel=2&a1=Availability&v1=Ready-to-ship+models&product_code=GA354UA%23ABA&tab=detailed_specs#defaultAnchor
10:46:29 AM Janett
To protect your investment, I also suggest you purchase an extended service plan to upgrade and extend the manufacturer’s warranty straight through HP. There are various options available ranging from one to four years.
10:46:59 AM Janett
Is there anything else I can assist you with today?
10:47:54 AM Janett
Do you have any further questions?
10:48:13 AM Cunundrum Evrready
pls wait me
10:48:54 AM Janett
I am sorry Cunundrum, I am not able to wait for more as I am not aware what more information do you need from me.
10:49:12 AM Cunundrum Evrready
u dont wait i report u
10:49:44 AM Janett
Ok.
10:49:57 AM Cunundrum Evrready
9260 is not faster 
10:49:59 AM Cunundrum Evrready
why lie me?
10:50:59 AM Janett
You require the differences between two that is dv9260 and dv9275, in which dv9260 is faster and let me inform you again that we do not have them in our store.
10:51:24 AM Cunundrum Evrready
let me inform you again that the dv9260 is NOT faster
10:51:55 AM Janett
May be as I am not aware of that as I do not have it in my store.
10:52:02 AM Cunundrum Evrready
huh
10:52:07 AM Cunundrum Evrready
you just said it was
10:52:08 AM Cunundrum Evrready
why lie me
10:52:45 AM Janett
When you compare both dv9260 has good processor as I told you that.
10:53:18 AM Cunundrum Evrready
no you didnt
10:53:20 AM Janett
For more information on dv9260 and dv9275 I will suggest you to visit and retail store and confirm the same form them.
10:53:33 AM Cunundrum Evrready
u tell me dv9260 is faster
10:53:34 AM Cunundrum Evrready
u lie
10:53:39 AM Cunundrum Evrready
i wait u explain why lie
10:54:05 AM Janett
I am sorry this is the only information I have with me.
10:54:20 AM Janett
This is not an appropriate discussion for chat. Do you have any questions regarding HP products?
10:54:28 AM Cunundrum Evrready
yeppers
10:54:30 AM Janett
Is there anything else I can assist you with today?
10:54:35 AM Cunundrum Evrready
stop yelling at me
10:55:05 AM Janett
Cunundrum, do you have any further questions for me?
10:55:16 AM Cunundrum Evrready
STOP YELLING AT ME
10:56:30 AM Janett
I apologize for that.
10:56:46 AM Cunundrum Evrready
You should learn to respect a man like meSend  
Connected with a Customer RepresentativeSession ID:67796   Question40Pick one of the following options:
 
   OK    Cancel