ON *:TEXT:*help*:#xbc_help:{
  if (($me ishop #xbc_help) || ($me isvoice #xbc_help)) {
    if (($nick !isop #xbc_help) || ($nick !ishop #xbc_help) || ($nick !isvoice #xbc_help) {
      /msg #xbc_help How may I be of assistance $nick $+ ?
    }
  }
}