7/11/2007,3:54:55 PM,Information,Verified that contents of CID C:\DOCUME~1\JOYWHI~1\LOCALS~1\Temp\sophosa match the manifest file, 7/11/2007,3:54:55 PM,Information,Successfully loaded Microsoft Software Installer library., 7/11/2007,3:54:55 PM,Information,Beginning installation of C:\DOCUME~1\JOYWHI~1\LOCALS~1\Temp\sophosa\Sophos AutoUpdate.msi with command line BOOTSTRAP=noupdate REBOOT=ReallySuppress TRANSFORMS=1033.mst UPDATELOCATION="C:\WINDOWS\temp\XMLupdate" RMSACTION=0, 7/11/2007,3:54:55 PM,Information,Action start 15:54:55: INSTALL., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: ISSetAllUsers., 7/11/2007,3:54:56 PM,Information,1: InstallShield - ISSetAllUsers (Begin) , 7/11/2007,3:54:56 PM,Information,1: Opening Database , 7/11/2007,3:54:56 PM,Information,1: {3B8886D0-98A2-4992-A0AC-893AEDBB494B} 2.0.0 0 , 7/11/2007,3:54:56 PM,Information,1: {3B8886D0-98A2-4992-A0AC-893AEDBB494B} 1.0.0 2.0.0 256 , 7/11/2007,3:54:56 PM,Information,1: Closing Database , 7/11/2007,3:54:56 PM,Information,1: InstallShield - ISSetAllUsers (End) , 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: ISSetAllUsers. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: AppSearch., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: AppSearch. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: FindRelatedProducts., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: FindRelatedProducts. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: LaunchConditions., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: LaunchConditions. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: ValidateProductID., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: ValidateProductID. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: setUserProfileNT., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: setUserProfileNT. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: setAllUsersProfile2K., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: setAllUsersProfile2K. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: SetAUTOUPDATEDATAFOLDERProp., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: SetAUTOUPDATEDATAFOLDERProp. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: CostInitialize., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: CostInitialize. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: FileCost., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: FileCost. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: IsolateComponents., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: IsolateComponents. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: CostFinalize., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: CostFinalize. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: SetAUTOUPDATEDATAFOLDERDir., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: SetAUTOUPDATEDATAFOLDERDir. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: ISInitAllUsers., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: ISInitAllUsers. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: SetODBCFolders., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: SetODBCFolders. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: MigrateFeatureStates., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: MigrateFeatureStates. Return value 0., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: InstallValidate., 7/11/2007,3:54:56 PM,Information,Action ended 15:54:56: InstallValidate. Return value 1., 7/11/2007,3:54:56 PM,Information,Action start 15:54:56: InstallInitialize., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: InstallInitialize. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RemoveExistingProducts., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RemoveExistingProducts. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: SetARPINSTALLLOCATION., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: SetARPINSTALLLOCATION. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: ScheduleAccountChanges., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: ScheduleAccountChanges. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: AllocateRegistrySpace., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: AllocateRegistrySpace. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: ProcessComponents., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: ProcessComponents. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: UnpublishComponents., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: UnpublishComponents. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: MsiUnpublishAssemblies., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: MsiUnpublishAssemblies. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: UnpublishFeatures., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: UnpublishFeatures. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: StopServices., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: StopServices. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: AutoUpdateServiceStopCheck., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: AutoUpdateServiceStopCheck. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: DeleteServices., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: DeleteServices. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: UnregisterComPlus., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: UnregisterComPlus. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: SelfUnregModules., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: SelfUnregModules. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: UnregisterTypeLibraries., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: UnregisterTypeLibraries. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RemoveODBC., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RemoveODBC. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: UnregisterFonts., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: UnregisterFonts. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RemoveRegistryValues., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RemoveRegistryValues. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: UnregisterClassInfo., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: UnregisterClassInfo. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: UnregisterExtensionInfo., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: UnregisterExtensionInfo. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: UnregisterProgIdInfo., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: UnregisterProgIdInfo. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: UnregisterMIMEInfo., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: UnregisterMIMEInfo. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RemoveIniValues., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RemoveIniValues. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RemoveShortcuts., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RemoveShortcuts. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RemoveEnvironmentStrings., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RemoveEnvironmentStrings. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RemoveDuplicateFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RemoveDuplicateFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RemoveFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RemoveFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RemoveFolders., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RemoveFolders. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: CreateFolders., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: CreateFolders. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: MoveFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: MoveFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: InstallFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: InstallFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: PatchFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: PatchFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: DuplicateFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: DuplicateFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: SetCopyConfigFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: SetCopyConfigFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: CopyConfigFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: CopyConfigFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: BindImage., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: BindImage. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: CreateShortcuts., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: CreateShortcuts. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RegisterClassInfo., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RegisterClassInfo. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RegisterExtensionInfo., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RegisterExtensionInfo. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RegisterProgIdInfo., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RegisterProgIdInfo. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RegisterMIMEInfo., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RegisterMIMEInfo. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: WriteRegistryValues., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: WriteRegistryValues. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: SetModifyConfigFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: SetModifyConfigFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: ModifyConfigFiles., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: ModifyConfigFiles. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: AccountHandlerRollbackCreateAccounts., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: AccountHandlerRollbackCreateAccounts. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: AccountHandlerCreateAccounts., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: AccountHandlerCreateAccounts. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: WriteIniValues., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: WriteIniValues. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: WriteEnvironmentStrings., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: WriteEnvironmentStrings. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RegisterFonts., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RegisterFonts. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: InstallODBC., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: InstallODBC. Return value 0., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RegisterTypeLibraries., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RegisterTypeLibraries. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RegisterComPlus., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RegisterComPlus. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: InstallServices., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: InstallServices. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: StartServices., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: StartServices. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: SetApplyConfigWithAdapter., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: SetApplyConfigWithAdapter. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: ApplyConfigWithAdapter., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: ApplyConfigWithAdapter. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: SelfRegModules., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: SelfRegModules. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RegisterUser., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RegisterUser. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: RegisterProduct., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: RegisterProduct. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: PublishComponents., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: PublishComponents. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: MsiPublishAssemblies., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: MsiPublishAssemblies. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: PublishFeatures., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: PublishFeatures. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: PublishProduct., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: PublishProduct. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: StartMonitor., 7/11/2007,3:55:01 PM,Information,Action ended 15:55:01: StartMonitor. Return value 1., 7/11/2007,3:55:01 PM,Information,Action start 15:55:01: InstallFinalize., 7/11/2007,3:55:02 PM,Information,Sophos AutoUpdate Service stopped OK. (Loop count = 0), 7/11/2007,3:55:06 PM,ERROR,Error 3057.There was an unexpected error while attempting to create, repair or delete a user account. Contact your support personnel. , 7/11/2007,3:55:06 PM,Information,Action ended 15:55:06: InstallFinalize. Return value 3., 7/11/2007,3:55:08 PM,Information,Action ended 15:55:08: INSTALL. Return value 3., 7/11/2007,3:55:08 PM,ERROR,Installation of C:\DOCUME~1\JOYWHI~1\LOCALS~1\Temp\sophosa\Sophos AutoUpdate.msi failed with error code 1603,