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Chat InformationThank you for contacting Newegg. My name is Anne. How may I assist you today?
Dustin: Hi there.
Dustin: I ordered a card advertised on your site, a ZEN3200.
Dustin: 61054672 is the order #.
Dustin: http://images10.newegg.com/NeweggImage/productimage/33-130-107-03.JPG
Dustin: This is a picture of the advertised card.
Dustin: http://images10.newegg.com/NeweggImage/productimage/13-188-012-03.jpg
Dustin: This is a picture of my motherboard.
Dustin: http://img385.imageshack.us/img385/206/thecardbq6.jpg
Dustin: This is a picture of the card you sent me.
Dustin: There seems to be a slot conflict here.
Anne: I would love to help you with that question, but unfortunately Newegg employees such as myself aren't technically certified. I definitely don't want to provide you with wrong information and cause any type of inconvenience.
Dustin: The box looks correct.
Dustin: Uhm...
Dustin: You advertised one card, and the advertising on the box was correct.
Dustin: But a different kind of card was sent to me.
Dustin: So I'd like a replacement with the correct kind of card in the box.