Klaus: Do you have a global perspective on customers? What are customers doing with your products? If you grow pretty fast and if you develop in one location you don't reach out to the great countries or the Asian countries. You can reach out easily, always to the US or Europe and there is this whole discussion about these new business models or business opportunities, business networks and so on... If you experience some of this activity in such a country, you get a different perspective. There are no limits somehow, it's my feeling.

If I go there and I talk to customers as well, would I go just to visit these customers if there was not a lab? Probably not.

Ludwig: How much does it help SAP in India to sell software where there is a big Indian lab, is that an advantage, beyond what you just said?

Klaus: PR, visibility and marketing.

Prasad: There are contacts you can have with the development lab directly.

Klaus: That's what we created in the mean time.

Prasad: Synergy...

Klaus: We have a so-called RIG (Regional Implementation Group), it's a label, a small set of highly skilled consultants who have deep product knowledge and can go in to customers and do special spot consulting. If something goes wrong then they step in and so on. Also, if we want to pilot certain new capabilities, we send them if we whip up a new product. This group created a community of customers in India also recently.

Ludwig: The last question. We talked about the problems of moving to Germany, getting your in-laws to move to Germany. Would you say that's a real barrier to SAP becoming truly global?

Prasad: It will become a problem, I think. Right now I see there are already spot discussions whether SAP itself should do something with its employees, influence the government a little bit to enable this free movement of people. I think it's a recognizable problem and it will become a bigger problem in the future if we don't ease it up a little.

Ludwig: It's a completely counter-productive to Germany and the German economy. Everybody who knows a little bit of it knows it. "This country has a huge problem and people don't face it."

Joachim: Good, thank you very much.

Klaus: Thank you.