;! Automatically generated configuration file ;! Filename: queues.conf (/usr/local/etc/asterisk/queues.conf) ;! Generator: Manager ;! Creation Date: Sat Jul 21 23:47:45 2007 ;! [general] ; ; Global settings for call queues ; ; Persistent Members ; Store each dynamic member in each queue in the astdb so that ; when asterisk is restarted, each member will be automatically ; read into their recorded queues. Default is 'yes'. ; persistentmembers = yes ; ; AutoFill Behavior ; The old/current behavior of the queue has a serial type behavior ; in that the queue will make all waiting callers wait in the queue ; even if there is more than one available member ready to take ; calls until the head caller is connected with the member they ; were trying to get to. The next waiting caller in line then ; becomes the head caller, and they are then connected with the ; next available member and all available members and waiting callers ; waits while this happens. The new behavior, enabled by setting ; autofill=yes makes sure that when the waiting callers are connecting ; with available members in a parallel fashion until there are ; no more available members or no more waiting callers. This is ; probably more along the lines of how a queue should work and ; in most cases, you will want to enable this behavior. If you ; do not specify or comment out this option, it will default to no ; to keep backward compatibility with the old behavior. ; autofill = yes ; ; Monitor Type ; By setting monitor-type = MixMonitor, when specifying monitor-format ; to enable recording of queue member conversations, app_queue will ; now use the new MixMonitor application instead of Monitor so ; the concept of "joining/mixing" the in/out files now goes away ; when this is enabled. You can set the default type for all queues ; here, and then also change monitor-type for individual queues within ; queue by using the same configuration parameter within a queue ; configuration block. If you do not specify or comment out this option, ; it will default to the old 'Monitor' behavior to keep backward ; compatibility. ; monitor-type = MixMonitor [90] fullname = Soporte strategy = ringall timeout = 10 wrapuptime = autofill = yes autopause = no maxlen = joinempty = yes leavewhenempty = no reportholdtime = no musicclass = default member = Agent/30 member = Agent/80 ~