update tickets set groupid='3', supporter='andrew', supporter_id='4', priority='High', status='Assigned', user='Peters', email='', phone='', category='Undetermined', platform='N/A', office='Peters', short='Connect internet', description='Onsite service:', update_log='1185478994 $lang_by --//--$lang_ticketcreatedby andrew--//--1185481174 $lang_by andrew --//--$lang_statuschange Assigned--//--1185481204 $lang_by andrew --//--$lang_statuschange Assigned--//--', stasisdate='0' where id=2886