The problem they're running into has to do with the system restarting on it's own. They park a caller and page an extension to let the person know they have a call waiting. The system gives them an error message that looks like this: Oct 12 09:32:27 WARNING[27682] channel.c: Hard hangup called by thread -1317807184 on SIP/3012-083101c0, while fd is blocked by thread -1288586320 in procedure ast_waitfor_nandfds! Expect a failure Every so often after that message appears it looks like Asterisk restarts and hangs up the current calls. This is what I'm seeing after the above message: Oct 12 09:32:31 NOTICE[27698] cdr.c: CDR simple logging enabled. Oct 12 09:32:31 NOTICE[27698] res_odbc.c: registered database handle 'asterisk' dsn->[asterisk] Oct 12 09:32:31 NOTICE[27698] res_odbc.c: Connecting asterisk Oct 12 09:32:31 WARNING[27698] res_odbc.c: res_odbc: Error SQLConnect=-1 errno=0 [unixODBC][Driver Manager]Data source name not found, and no default driver specified Oct 12 09:32:31 NOTICE[27698] res_odbc.c: res_odbc loaded. Oct 12 09:32:32 NOTICE[27698] res_speech_lumenvox/res_speech_lumenvox.c: Lumenvox SRE Connector module Copyright (C) 1999-2007 Digium, Inc. Oct 12 09:32:32 NOTICE[27698] res_speech_lumenvox/res_speech_lumenvox.c: This module is supplied under a commercial license granted by Digium, Inc. Oct 12 09:32:32 NOTICE[27698] res_speech_lumenvox/res_speech_lumenvox.c: Unable to load config lumenvox.conf: Client running in default state Oct 12 09:32:32 NOTICE[27698] config.c: Registered Config Engine odbc Oct 12 09:32:32 ERROR[27698] res_config_mysql.c: MySQL RealTime: Failed to connect database server on (err 2002). Check debug for more info. Oct 12 09:32:32 WARNING[27698] res_config_mysql.c: MySQL RealTime: Couldn't establish connection. Check debug. Oct 12 09:32:32 NOTICE[27698] config.c: Registered Config Engine mysql Oct 12 09:32:32 WARNING[27698] pbx_ael.c: Unable to open '/etc/asterisk/extensions.ael': No such file or directory Oct 12 09:32:32 WARNING[27698] pbx.c: Requested contexts didn't get merged Oct 12 09:32:32 ERROR[27698] chan_misdn.c: Unable to initialize mISDN Oct 12 09:32:32 NOTICE[27698] codec_g729a/codec_g729.c: G.729 transcoding module Copyright (C) 1999-2007 Digium, Inc. Oct 12 09:32:32 NOTICE[27698] codec_g729a/codec_g729.c: This module is supplied under a commercial license granted by Digium, Inc. Oct 12 09:32:32 NOTICE[27698] codec_g729a/codec_g729.c: Please see the full license text supplied by the accompanying Oct 12 09:32:32 NOTICE[27698] codec_g729a/codec_g729.c: "register" utility, or ask for a copy from Digium. Oct 12 09:32:32 NOTICE[27698] codec_g729a/codec_g729.c: This product includes software developed by the OpenSSL Project Oct 12 09:32:32 NOTICE[27698] codec_g729a/codec_g729.c: for use in the OpenSSL Toolkit. (http://www.openssl.org/) Oct 12 09:32:32 NOTICE[27698] codec_g729a/codec_g729.c: Copyright (C) 1998-2006 The OpenSSL Project