alias next {
  msg GF-Support next
}
alias F5 {
  msg GF-Support next
}
alias wel {
  msg #chan Hello $1 $+ , how may I help you today?
}
alias welpm {
  msg #chan Hello $1 $+ , I have just contacted you via PM. Please respond there. If do not see my PM, please use /query $me
  msg $1 Hello $1 $+ , how may I help you today?
}
alias done {
  msg #chan $1 $+ : If that is all please /part #chan
  msg GF-Support close $1
}
alias donepm {
  msg $1 If that is all please /part #chan
  msg GF-Support close $1
}
alias idle {
  msg #chan $1 $+ : Idling is not permitted in this channel. If you have no further questions/problems please /part #chan.
}
alias idle2 {
  msg #chan $1 $+ : You were warned that idling is not permitted. You will now be removed from the channel. If you have any further problems, feel free to rejoin #chan after 15 sec.
  msg chanserv tb #chan $1 15s Idling in $active is NOT tolerated
}