After installing the System Recordings module, we are unable to record any audio files via the phone.

 

Step 1 -> put in the extension you will be calling from

Step 2 -> record your audio message and press # to save

Step 3 -> give your audio file a name and hit submit.

 

Here is the output of the CLI

 

   -- Executing Macro("SIP/100-08b9b530", "user-callerid|") in new stack

    -- Executing NoOp("SIP/100-08b9b530", "user-callerid: device 100") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "0?report") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "0?start") in new stack

    -- Executing Set("SIP/100-08b9b530", "REALCALLERIDNUM=100") in new stack

    -- Executing NoOp("SIP/100-08b9b530", "REALCALLERIDNUM is 100") in new stack

    -- Executing Set("SIP/100-08b9b530", "AMPUSER=100") in new stack

    -- Executing Set("SIP/100-08b9b530", "AMPUSERCIDNAME=Kent Ward") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "0?report") in new stack

    -- Executing Set("SIP/100-08b9b530", "CALLERID(all)=Kent Ward <100>") in new stack

    -- Executing Set("SIP/100-08b9b530", "REALCALLERIDNUM=100") in new stack

    -- Executing NoOp("SIP/100-08b9b530", "TTL:  ARG1: ") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "0?continue") in new stack

    -- Executing Set("SIP/100-08b9b530", "_TTL=64") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "1?continue") in new stack

    -- Goto (macro-user-callerid,s,21)

    -- Executing NoOp("SIP/100-08b9b530", "Using CallerID "Kent Ward" <100>") in new stack

    -- Executing Wait("SIP/100-08b9b530", "2") in new stack

    -- Executing Macro("SIP/100-08b9b530", "user-callerid|") in new stack

    -- Executing NoOp("SIP/100-08b9b530", "user-callerid: device 100") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "0?report") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "0?start") in new stack

    -- Executing Set("SIP/100-08b9b530", "REALCALLERIDNUM=100") in new stack

    -- Executing NoOp("SIP/100-08b9b530", "REALCALLERIDNUM is 100") in new stack

    -- Executing Set("SIP/100-08b9b530", "AMPUSER=100") in new stack

    -- Executing Set("SIP/100-08b9b530", "AMPUSERCIDNAME=Kent Ward") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "0?report") in new stack

    -- Executing Set("SIP/100-08b9b530", "CALLERID(all)=Kent Ward <100>") in new stack

    -- Executing Set("SIP/100-08b9b530", "REALCALLERIDNUM=100") in new stack

    -- Executing NoOp("SIP/100-08b9b530", "TTL:  ARG1: ") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "0?continue") in new stack

    -- Executing Set("SIP/100-08b9b530", "_TTL=64") in new stack

    -- Executing GotoIf("SIP/100-08b9b530", "1?continue") in new stack

    -- Goto (macro-user-callerid,s,21)

    -- Executing NoOp("SIP/100-08b9b530", "Using CallerID "Kent Ward" <100>") in new stack

    -- Executing Wait("SIP/100-08b9b530", "2") in new stack

    -- Executing Macro("SIP/100-08b9b530", "systemrecording|dorecord") in new stack

    -- Executing Goto("SIP/100-08b9b530", "dorecord|1") in new stack

    -- Goto (macro-systemrecording,dorecord,1)

    -- Executing Record("SIP/100-08b9b530", "/tmp/100-ivrrecording:wav") in new stack

    -- Playing 'beep' (language 'en')

    -- Executing Macro("SIP/100-08b9b530", "systemrecording|dorecord") in new stack

    -- Executing Goto("SIP/100-08b9b530", "dorecord|1") in new stack

    -- Goto (macro-systemrecording,dorecord,1)

    -- Executing Record("SIP/100-08b9b530", "/tmp/100-ivrrecording:wav") in new stack

    -- Playing 'beep' (language 'en')

    -- Executing Wait("SIP/100-08b9b530", "1") in new stack

    -- Executing Wait("SIP/100-08b9b530", "1") in new stack

    -- Executing Goto("SIP/100-08b9b530", "confmenu|1") in new stack

    -- Goto (macro-systemrecording,confmenu,1)

    -- Executing BackGround("SIP/100-08b9b530", "to-listen-to-it&press-1&to-rerecord-it&press-star|m||macro-systemrecording") in new stack

    -- Executing Goto("SIP/100-08b9b530", "confmenu|1") in new stack

    -- Goto (macro-systemrecording,confmenu,1)

    -- Executing BackGround("SIP/100-08b9b530", "to-listen-to-it&press-1&to-rerecord-it&press-star|m||macro-systemrecording") in new stack

    -- Playing 'to-listen-to-it' (language '')

    -- Playing 'to-listen-to-it' (language '')

    -- Playing 'press-1' (language '')

    -- Playing 'press-1' (language '')

    -- Executing Goto("SIP/100-08b9b530", "docheck|1") in new stack

    -- Goto (macro-systemrecording,docheck,1)

    -- Executing Playback("SIP/100-08b9b530", "/tmp/100-ivrrecording") in new stack

    -- Playing '/tmp/100-ivrrecording' (language 'en')

    -- Executing Goto("SIP/100-08b9b530", "docheck|1") in new stack

    -- Goto (macro-systemrecording,docheck,1)

    -- Executing Playback("SIP/100-08b9b530", "/tmp/100-ivrrecording") in new stack

    -- Playing '/tmp/100-ivrrecording' (language 'en')

    -- Executing Wait("SIP/100-08b9b530", "1") in new stack

    -- Executing Wait("SIP/100-08b9b530", "1") in new stack

    -- Executing Goto("SIP/100-08b9b530", "confmenu|1") in new stack

    -- Goto (macro-systemrecording,confmenu,1)

    -- Executing BackGround("SIP/100-08b9b530", "to-listen-to-it&press-1&to-rerecord-it&press-star|m||macro-systemrecording") in new stack

    -- Playing 'to-listen-to-it' (language '')

    -- Executing Goto("SIP/100-08b9b530", "confmenu|1") in new stack

    -- Goto (macro-systemrecording,confmenu,1)

    -- Executing BackGround("SIP/100-08b9b530", "to-listen-to-it&press-1&to-rerecord-it&press-star|m||macro-systemrecording") in new stack

    -- Playing 'to-listen-to-it' (language '')

    -- Playing 'press-1' (language '')

    -- Playing 'press-1' (language '')

    -- Playing 'to-rerecord-it' (language '')

    -- Playing 'to-rerecord-it' (language '')

    -- Playing 'press-star' (language '')

    -- Playing 'press-star' (language '')

    -- Executing Read("SIP/100-08b9b530", "RECRESULT||1|||4") in new stack

    -- Accepting a maximum of 1 digits.

    -- Executing Read("SIP/100-08b9b530", "RECRESULT||1|||4") in new stack

    -- Accepting a maximum of 1 digits.

    -- User disconnected

  == Spawn extension (macro-systemrecording, confmenu, 2) exited non-zero on 'SIP/100-08b9b530' in macro 'systemrecording'

  == Spawn extension (macro-systemrecording, confmenu, 2) exited non-zero on 'SIP/100-08b9b530'

    -- Executing Hangup("SIP/100-08b9b530", "") in new stack

  == Spawn extension (macro-systemrecording, h, 1) exited non-zero on 'SIP/100-08b9b530'

    -- User disconnected

  == Spawn extension (macro-systemrecording, confmenu, 2) exited non-zero on 'SIP/100-08b9b530' in macro 'systemrecording'

  == Spawn extension (macro-systemrecording, confmenu, 2) exited non-zero on 'SIP/100-08b9b530'

    -- Executing Hangup("SIP/100-08b9b530", "") in new stack

  == Spawn extension (macro-systemrecording, h, 1) exited non-zero on 'SIP/100-08b9b530'

 

 

Here is the error message from FreePBX:

Unable to add /var/lib/asterisk/sounds/custom/name.wav - Can not read file!

 

Here are the permissions on the folder:

 

[root@phoneserver tftpboot]# cd /var/lib/asterisk/sounds/custom

[root@phoneserver custom]# ls -la

total 72

drwxrwxr-x   2 asterisk asterisk  4096 Sep 20 02:25 .

drwxrwxr-x  11 asterisk asterisk 65536 Sep 20 02:25 ..

 

I /can/ manually move the temp file under root.

 

[root@phoneserver tmp]# dir

100-ivrrecording.wav  etcresolvconf  etcrsliconf  etcsysconfignetworkscriptsifcfgeth0  sess_7f7d8dedf52d344fe5e91bf1d041e23b

[root@phoneserver tmp]# cp 100-ivrrecording.wav /var/lib/asterisk/sounds/custom

 

When I attempt to create a .wav manually, and upload it, this the error message I get:

 

Warning: move_uploaded_file(/tmp/100-ivrrecording.wav): failed to open stream: Permission denied in /var/www/html/admin/modules/recordings/page.recordings.php on line 166

Warning: move_uploaded_file(): Unable to move '/tmp/phpGoXvvE' to '/tmp/100-ivrrecording.wav' in /var/www/html/admin/modules/recordings/page.recordings.php on line 166

 

Line 166 is referencing this bit:

 

            <?php

            if (isset($_FILES['ivrfile']['tmp_name']) && is_uploaded_file($_FILES['ivrfile']['tmp_name'])) {

                        if (empty($usersnum)) {

                                    $dest = "unnumbered-";

                        } else {

                                    $dest = "{$usersnum}-";

                        }

                        $suffix = substr(strrchr($_FILES['ivrfile']['name'], "."), 1);

                        $destfilename = $recordings_save_path.$dest."ivrrecording.".$suffix;                      

                        move_uploaded_file($_FILES['ivrfile']['tmp_name'], $destfilename); ß 166

                        system("chgrp asterisk ".$destfilename);

                        system("chmod g+rw ".$destfilename);

                        echo "<h6>"._("Successfully uploaded")." ".$_FILES['ivrfile']['name']."</h6>";

                        $rname = rtrim(basename($_FILES['ivrfile']['name'], $suffix), '.');

            } ?>