[general]
static=yes
writeprotect=no

[globals]
CONSOLE => Console/dsp
IAXINFO => guest
TRUNKMSD => 1

[macro-global_crossing]
exten => s,1,SetAccount(${ARG1})
exten => s,2,Answer()
exten => s,3,GotoIfTime(*|*|4|jul?evolution,50001,1)
exten => s,4,GotoIfTime(7:00-20:00|mon-fri|*|*?evolution,90000,1) 
exten => s,5,GotoIfTime(20:01-6:59|mon-fri|*|*?evolution,50001,1)
exten => s,6,GotoIfTime(*|sat-sun|*|*?evolution,50001,1)

[global_crossing]
include => macro-global_crossing

exten => 8131,1,Macro(global_crossing,8131)
exten => 0662,1,Macro(global_crossing,0662)
exten => 0919,1,Macro(global_crossing,0919)
exten => 2084,1,Macro(global_crossing,2084)
exten => 9437,1,Macro(global_crossing,9437)
exten => 1863,1,Macro(global_crossing,1863)
exten => 2075,1,Macro(global_crossing,2075)
exten => 2098,1,Macro(global_crossing,2098)
exten => 3604,1,Macro(global_crossing,3604)
exten => 4023,1,Macro(global_crossing,4023)
exten => 8356,1,Goto(8888,1) 
exten => 6061,1,Goto(progrexion,102,1)
exten => 8241,1,Goto(progrexion,220,1)
exten => 9372,1,Goto(progrexion,202,1)
exten => 9386,1,Goto(progrexion,204,1)
exten => 8107,1,Goto(progrexion,206,1)
exten => 7058,1,Goto(progrexion,205,1)
exten => 0894,1,Goto(progrexion,225,1)
exten => 5409,1,Goto(progrexion,109,1)
exten => 9745,1,Goto(progrexion,201,1)
exten => 0137,1,Goto(progrexion,114,1)
exten => 8039,1,Goto(progrexion,103,1)
exten => 3357,1,Goto(progrexion,106,1)
exten => 3468,1,Goto(progrexion,109,1)
exten => 2467,1,Goto(progrexion,112,1)
exten => 7309,1,Goto(progrexion,107,1)
exten => 4185,1,Goto(progrexion,142,1)
exten => 7453,1,Goto(progrexion,131,1)
exten => 7488,1,Goto(progrexion,108,1)

[custom-callboth2]
exten => _1XXXNXXXXXX,1,SetVar(CALLFILENAME=${UNIQUEID})
exten => _1XXXNXXXXXX,2,MixMonitor(/recordings/${CALLFILENAME}.wav)
exten => _1NXXNXXXXXX,3,AGI(/var/www/asterisk/bin/callout.mysql.php|${EXTEN})

exten => _NXXXXXX,1,SetVar(CALLFILENAME=${UNIQUEID})
exten => _NXXXXXX,2,MixMonitor(/recordings/${CALLFILENAME}.wav)
exten => _NXXXXXX,3,AGI(/var/www/asterisk/bin/callout.mysql.php|${EXTEN})

[macro-progrexion_exten]
exten => s,1,SetAccount(Progrexion)
exten => s,2,Dial(SIP/${ARG2},20)
exten => s,3,VoiceMail(${ARG1}@${ARG3})
exten => s,4,PlayBack(vm-goodbye)
exten => s,5,Hangup()

[macro-evolution_exten]
exten => s,1,SetAccount(Evolution)
exten => s,2,Dial(SIP/${ARG2},20)
exten => s,3,VoiceMail(${ARG1}@${ARG3})
exten => s,4,PlayBack(vm-goodbye)
exten => s,5,Hangup()

[macro-cmg_exten]
exten => s,1,SetAccount(Progrexion)
exten => s,2,SetVar(CALLFILENAME=${UNIQUEID})
exten => s,3,MixMonitor(${CALLFILENAME}.wav)
exten => s,4,Dial(SIP/${ARG2},20)
exten => s,5,PlayBack(vm-goodbye)
exten => s,6,Hangup()

[Evolution_IVR]
exten => 4942,1,SetAccount(Evolution_IVR)
exten => 4942,2,Goto(evolution,90001,1)
exten => 4913,1,SetAccount(Evolution_IVR)
exten => 4913,2,Goto(evolution,8888,1)


[Evolution_ACD]
include => global_crossing

exten => 8131,1,Queue(evolution)

[Progrexion_Inbound]
exten => 7716,1,Goto(progrexion,103,1)
exten => 0182,1,Goto(progrexion,9999,1)


[progrexion]
include => global_crossing
include => Progrexion_Inbound
 ;   ${ARG1} - Extension
 ;   ${ARG2} - Device(s) to ring
 ;   ${ARG3} - Voicemail Context

;Agent Login
exten => 2001,1,wait(2)
exten => 2001,2,AgentLogin()
exten => 2001,3,Hangup



exten => _1XXXNXXXXXX,1,Dial(Zap/g2/${EXTEN:1})
exten => _1800NXXXXXX,1,Dial(Zap/g2/${EXTEN:1})
exten => _NXXXXXX,1,Dial(Zap/g2/801${EXTEN:0})

exten => 8500,1,VoicemailMain(@progrexion)
exten => #1,1,VoicemailMail(@progrexion)

exten => 9999,1,Answer()
exten => 9999,2,SetMusicOnHold(default)
exten => 9999,3,DigitTimeout(2)
exten => 9999,4,ResponseTimeout(10)
exten => 9999,5,Background(ivr)
exten => 1,1,Directory(progrexion,progrexion,f)
exten => 2,1,Goto(112,1)
exten => 3,1,Goto(127,1)
exten => 4,1,Goto(114,1)
exten => 5,1,Goto(106,1)
exten => 6,1,Goto(107,1)
exten => 7,1,Goto(1000,1)
exten => 8,1,Goto(102,1)
exten => 0,1,Goto(1000,1)
exten => 9,1,VoicemailMain(@progrexion)

exten => 900,1,Wait(2)
exten => 900,2,Record(/tmp/asterisk-recording:gsm)
exten => 900,3,Wait(2)
exten => 900,4,Playback(/tmp/asterisk-recording)
exten => 900,5,Wait(2)
exten => 900,6,Hangup

exten => 201,1,Macro(progrexion_exten,201,201,progrexion)
exten => 202,1,Macro(progrexion_exten,202,202,progrexion)
exten => 203,1,Macro(progrexion_exten,203,203,progrexion)
exten => 204,1,Macro(progrexion_exten,204,204,progrexion)
exten => 205,1,Macro(progrexion_exten,205,205,progrexion)
exten => 206,1,Macro(progrexion_exten,206,206,progrexion)
exten => 220,1,Macro(progrexion_exten,220,220,progrexion)
exten => 252,1,Macro(progrexion_exten,252,252,progrexion)
exten => 253,1,Macro(progrexion_exten,253,253,progrexion)
exten => 254,1,Macro(progrexion_exten,254,254,progrexion)
exten => 257,1,Macro(progrexion_exten,257,257,progrexion)
exten => 258,1,Macro(progrexion_exten,258,158,progrexion)
exten => 261,1,Macro(progrexion_exten,261,261,progrexion)
exten => 262,1,Macro(progrexion_exten,262,262,progrexion)
exten => 225,1,Macro(progrexion_exten,225,225,progrexion)
exten => 127,1,Macro(progrexion_exten,127,127,progrexion)
exten => 157,1,Macro(progrexion_exten,157,157,progrexion)
exten => 107,1,Macro(progrexion_exten,107,107,progrexion)
exten => 112,1,Macro(progrexion_exten,112,112,progrexion)
exten => 102,1,Macro(progrexion_exten,102,102,progrexion)
exten => 131,1,Macro(progrexion_exten,131,131,progrexion)
exten => 121,1,Macro(progrexion_exten,121,121,progrexion)
exten => 109,1,Macro(progrexion_exten,109,109,progrexion)
exten => 106,1,Macro(progrexion_exten,106,106,progrexion)
exten => 103,1,Macro(progrexion_exten,103,103,progrexion)
exten => 120,1,Macro(progrexion_exten,120,120,progrexion)
exten => 126,1,Macro(progrexion_exten,126,126,progrexion)
exten => 114,1,Macro(progrexion_exten,114,114,progrexion)
exten => 156,1,Macro(progrexion_exten,156,156,progrexion)
exten => 124,1,Macro(progrexion_exten,124,124,progrexion)
exten => 125,1,Macro(progrexion_exten,125,125,progrexion)
exten => 122,1,Macro(progrexion_exten,122,122,progrexion)
exten => 123,1,Macro(progrexion_exten,123,123,progrexion)
exten => 142,1,Macro(progrexion_exten,142,142,progrexion)
exten => 108,1,Macro(progrexion_exten,108,108,progrexion)
exten => 6000,1,Macro(progrexion_exten,6000,6000,progrexion)
exten => 6001,1,Macro(progrexion_exten,6001,6001,progrexion)
;exten => 6002,1,Macro(progrexion_exten,6002,6002,progrexion)
exten => 6003,1,Macro(progrexion_exten,6003,6003,progrexion)
exten => 2000,1,Macro(progrexion_exten,2000,2000,progrexion)
exten => 2001,1,Macro(progrexion_exten,2001,2001,progrexion)

[CMG]
include => global_crossing

exten => _1XXXNXXXXXX,1,SetVar(CALLFILENAME=${UNIQUEID})
exten => _1XXXNXXXXXX,2,MixMonitor(/recordings/${CALLFILENAME}.wav)
exten => _1XXXNXXXXXX,3,Dial(Zap/g3/${EXTEN:1})

exten => _1800NXXXXXX,1,SetVar(CALLFILENAME=${UNIQUEID})
exten => _1800NXXXXXX,2,MixMonitor(/recordings/${CALLFILENAME}.wav)
exten => _1800NXXXXXX,3,Dial(Zap/g2/${EXTEN:1})

exten => _1866NXXXXXX,1,SetVar(CALLFILENAME=${UNIQUEID})
exten => _1866NXXXXXX,2,MixMonitor(/recordings/${CALLFILENAME}.wav)
exten => _1866NXXXXXX,3,Dial(Zap/g2/${EXTEN:1})

exten => _1877NXXXXXX,1,SetVar(CALLFILENAME=${UNIQUEID})
exten => _1877NXXXXXX,2,MixMonitor(/recordings/${CALLFILENAME}.wav)
exten => _1877NXXXXXX,3,Dial(Zap/g2/${EXTEN:1})

exten => _1888NXXXXXX,1,SetVar(CALLFILENAME=${UNIQUEID})
exten => _1888NXXXXXX,2,MixMonitor(/recordings/${CALLFILENAME}.wav)
exten => _1888NXXXXXX,3,Dial(Zap/g2/${EXTEN:1})

exten => _NXXXXXX,1,SetVar(CALLFILENAME=${UNIQUEID})
exten => _NXXXXXX,2,MixMonitor(/recordings/${CALLFILENAME}.wav)
exten => _NXXXXXX,3,Dial(Zap/g3/801${EXTEN:0})

exten => 6001,1,Macro(cmg_exten,6001,6001,CMG)


;Agent Login
exten => 2001,1,wait(2)
exten => 2001,2,AgentLogin(||${ARG2}@CMG)

exten => 3508,1,Macro(cmg_exten,3508,3508)
exten => 3509,1,Macro(cmg_exten,3509,3509)
exten => 3510,1,Macro(cmg_exten,3510,3510)
exten => 3511,1,Macro(cmg_exten,3511,3511)
exten => 3515,1,Macro(cmg_exten,3515,3515)
exten => 3516,1,Macro(cmg_exten,3516,3516)
exten => 3517,1,Macro(cmg_exten,3517,3517)
exten => 3518,1,Macro(cmg_exten,3518,3518)
exten => 3504,1,Macro(cmg_exten,3504,3504)
exten => 3561,1,Macro(cmg_exten,3561,3561)
exten => 3562,1,Macro(cmg_exten,3562,3562)
exten => 3563,1,Macro(cmg_exten,3563,3563)
exten => 3564,1,Macro(cmg_exten,3564,3564)
exten => 3565,1,Macro(cmg_exten,3565,3565)
exten => 3501,1,Macro(cmg_exten,3501,3501)
exten => 3502,1,Macro(cmg_exten,3502,3502)
exten => 3503,1,Macro(cmg_exten,3503,3503)
exten => 3505,1,Macro(cmg_exten,3505,3505)
exten => 3506,1,Macro(cmg_exten,3506,3506)
exten => 3566,1,Macro(cmg_exten,3566,3566)
exten => 3567,1,Macro(cmg_exten,3567,3567)
exten => 3568,1,Macro(cmg_exten,3568,3568)
exten => 3569,1,Macro(cmg_exten,3569,3569)
exten => 3570,1,Macro(cmg_exten,3570,3570)
exten => 3522,1,Macro(cmg_exten,3522,3522)
exten => 3523,1,Macro(cmg_exten,3523,3523)
exten => 3524,1,Macro(cmg_exten,3524,3524)
exten => 3525,1,Macro(cmg_exten,3525,3525)
exten => 3529,1,Macro(cmg_exten,3529,3529)
exten => 3530,1,Macro(cmg_exten,3530,3530)
exten => 3531,1,Macro(cmg_exten,3531,3531)
exten => 3532,1,Macro(cmg_exten,3532,3532)
exten => 3533,1,Macro(cmg_exten,3533,3533)
exten => 3534,1,Macro(cmg_exten,3534,3534)
exten => 3535,1,Macro(cmg_exten,3535,3535)
exten => 4000,1,Macro(cmg_exten,4000,4000)

[evolution]
include => Evolution_IVR
include => Evolution_ACD

exten => _1XXXNXXXXXX,1,Dial(Zap/g4/${EXTEN:1})
exten => _1800NXXXXXX,1,Dial(Zap/g2/${EXTEN:1})
exten => _1866NXXXXXX,1,Dial(Zap/g2/${EXTEN:1})
exten => _1877NXXXXXX,1,Dial(Zap/g2/${EXTEN:1})
exten => _1888NXXXXXX,1,Dial(Zap/g2/${EXTEN:1})
exten => _NXXXXXX,1,Dial(Zap/g4/801${EXTEN:0})

exten => 50001,1,VoiceMail(50001@evolution)

;exten => 90000,1,GotoIfTime(*|*|4|jul?evolution,50001,1) ; -- Holiday --
;exten => 90000,2,GotoIfTime(7:00-20:00|mon-fri|*|*?evolution,90000,1) ; -- Open Hours --
;exten => 90000,3,GotoIfTime(20:01-6:59|mon-fri|*|*?evolution,50001,1) ; -- Closed Hours --
;exten => 90000,4,GotoIfTime(*|sat-sun|*|*?evolution,50001,1) ; -- Closed Weekends --
exten => 90000,1,Answer()
exten => 90000,2,SetMusicOnHold(native)
exten => 90000,3,PlayBack(evo_acd)
exten => 90000,4,Queue(evolution|n|||)


exten => 90001,1,AGI(/home/greg/ivr/ev_ivr.php)

;auto attendant
exten => 6406,1,Goto(8888,1)
exten => 8500,1,VoicemailMain(@evolution)

exten => 8888,1,Answer()
exten => 8888,2,SetMusicOnHold(native)
exten => 8888,3,DigitTimeout(2)
exten => 8888,4,ResponseTimeout(10)
exten => 8888,5,Background(evolution_ivr)
exten => 8888,6,Hangup()

;Dial by name directory
exten => 1,1,Directory(evolution,evolution,f)
exten => 2,1,Goto(10000,1)
exten => 3,1,Goto(10001,1)
exten => 4,1,Goto(10002,1)

exten => 100,1,Macro(evolution_exten,100,ev_100,evolution)
exten => 103,1,Macro(evolution_exten,103,ev_103,evolution)
exten => 106,1,Macro(evolution_exten,106,ev_106,evolution)
exten => 107,1,Macro(evolution_exten,107,ev_107,evolution)

exten => 6002,1,SetCallerID("Sjon Benson" <9998887777>)
exten => 6002,2,Macro(evolution_exten,6002,6002,evolution)

;Agent Login
exten => 2001,1,wait(2)
exten => 2001,2,AgentLogin()
exten => 2001,3,Hangup

;agent phones
exten => 120,1,Macro(evolution_exten,120,ev_120,evolution)
exten => 121,1,Macro(evolution_exten,121,ev_121,evolution)
exten => 122,1,Macro(evolution_exten,122,ev_122,evolution)

exten => 2002,1,wait(2)
exten => 2002,2,RemoveQueueMember()