in ur musiconhold.conf: [default] mode=files directory=/var/lib/asterisk/moh [babysue] mode=files directory=/var/lib/asterisk/moh/babysue23 [babysue] mode=files directory=/var/lib/asterisk/moh/babysue3 will result with: Class: babysue Mode: files Directory: /var/lib/asterisk/moh/babysue3 Use Count: 0 Class: babysue Mode: files Directory: /var/lib/asterisk/moh/babysue23 Use Count: 0 Class: default Mode: files Directory: /var/lib/asterisk/moh Use Count: 0 which is having twice the same class name (babysue)