1. setup xp answered questions 1.5 My Computer Properties -> Advance Tab -> Visual Effects -> Best performance 4. de-installed ms office 2007 5. de-installed norton firewall de-install "ThinkVantage Access Connections" de-install all remaining office 2007 components including business contact manager. 6. turned off annoying security center messages - No automatic updates - No notification if virus protection is off - Enable the firewall, but turn off notificatino Delete MS Office 2007 60-day trial link from desktop Delete Lenovo registration link from desktop 2. installed avg - update - set schedule to outside of business hours 3. installed firefox install thunderbird & configure 7. set default home page for all browsers to intranet. 8. installed office 2003 9. setup outlook 10. webex software install 11. foxit