Desirable Attributes * To be professional, diligent and have a strong user focus. * Able to work as part of a team with a good attitude and ability to get on well with others. * Good communications skills. * To understand and deliver excellence in customer service. * A willingness to learn and adapt to methods used in support on the network. Undesirable Attributes * Always think you know best. * Unwillingness to accept own weaknesses and, or criticism of your practices. * Sees arguement as a solution to problems. * You resist change for the sake of resisting change. Support is a dynamically changing service. * Trying to "suck up" to the higher command. Expectations * To achieve minimum targets for time committed to the network and amount of people helped per week. * To deliver a professional and focused service to users. * You must have current experience. We don't have the time to train you. Requirements * Must be of age 12 years, or older. * Communicating in the English language is required. * Must be an established user of the network. So those are the requirements. If you agree to these, please type your fullname by typing in- FullName: