Josh Kirkwood 10071 Deer Run Rd Poland, In 47868 ph:765-795-2578 e mail: joshuakirkwood@gmail.com site: http://www.teradyme.com Objective Full time position, home based transaction/data processing Abilities 3 years of customer service experience. Excellent written and verbal communication skills, and a sharp eye for detail. Extremely productive in a high volume, high stress, environment. Excellent understanding of Windows based software/hardware operation, system troubleshooting, and general computer skills. Website/ forum administration (html/css/php) I have worked professionally with Citrix database management software. Self starter with a can do attitude Experience 1995-1997 Cambridge Lending Solutions Mortgage Consultant Fielded an average of 300 calls per day and signed on an average of 10 leads per day. Managed my own database of customers/transactions and follow-ups. Created supplemental lead database for Loan Department. 1998-2006 Carter Electric of Indiana Electrical Subcontractor Supervision of 3 residential and commercial electrical crews covering an average range of 150 miles. A I currently manage my site Teradyme as a hobby and to learn more about systems administration. Education GED w/honors, 1997 Thank you for your consideration, Joshua Kirkwood