danZenie: yes danZenie: I want to know why my order has been delayed 93031-666056 Alison : One moment, please, while I review your inquiry. Alison : I am sorry but I show that your order never went through due to a credit card issue. danZenie: WHAT!!! danZenie: that cant be right! danZenie: I got an email saying the oder is complete Alison : I am sorry. It is usually just a matter of mis typing the numbers. danZenie: i didnt type the numbers danZenie: i copied and pasted Alison : I am sorry, then you might want to contact your bank. I am not able to see the exact reason why it failed. danZenie: WHAT ARE YOU TALKING ABOUT! danZenie: I HAVE AN EMAIL FROM CRUCIL SAYING THE ORDER WAS COMPLETED Alison : The order was cancelled due to a declined credit card. danZenie: DO YOU WANT ME TO FORWARD THAT EMAIL TO YOU danZenie: LISTEN ALISON Alison : Does it just list a web order number or does it list a tracking number? danZenie: I HAVE A TRACKING NUMBER Alison : May I have it please? danZenie: 1Z E2E 863 13 3446 136 9 Alison : Thank you. One moment. Alison : Yes, I was able to find you order. I am not sure why it has not been delivered yet. I will contact UPS and put a tracer on it. danZenie: You are aware that I paid for the "Next day air saver" service Alison : Yes I do see that. I can set up a freight memo to issue that back to you. danZenie: It would only be right Alison : I will do that today. After I file the tracer we have to give UPS time to find the package so this usually takes a couple of days. danZenie: YOU GOTTA BE KIDDING ME!! Alison : No I am sorry. danZenie: I NEED THAT PACKAGE LIKE YESTERDAY danZenie: THIS IS REALLY UNACCEPTABLE danZenie: THERE MUST BE A BETTER WAY danZenie: I DONT HAVE A COUPLE OF DAYS Alison : I am sorry. Let me see what I can do. danZenie: PLEASE DO