define contact{ contact_name someone alias someone service_notification_period 24x7 host_notification_period 24x7 service_notification_options c,r host_notification_options d,r service_notification_commands notify-by-email host_notification_commands host-notify-by-email email *snip* } define contact{ contact_name another contact alias another contact service_notification_period 24x7 host_notification_period 24x7 service_notification_options c,r host_notification_options d,r service_notification_commands notify-by-email host_notification_commands host-notify-by-email email *snip* }