on *:JOIN:#qcbots.support:{ inc %supportid set % $+ $nick $+ supportid %supportid notice $nick Welcome to #QcBots.Support. You have been assigned request ID# $+ %supportid $+ . A helper should contact you shortly. Everything you tell me until you are helped (or you leave #QcBots.Support) will be recorded. If you part #support, your request will be lost. onotice $chan USER: $nick - ID: %supportid - Hostmask: $address msg $nick Hello, welcome to #qcbots.support, please /msg $me for faster service. } on *:TEXT:*:?:{ if ($1 == help *) { if ($ulevel >= 100) { unset % $+ $2 $+ supportid mode #qcbots.support +v $2 msg $nick Message sent. msg $2 Your helper for request ID# % $+ $2 $+ supportid is $nick (Current nick: $nick $+ ) } else { $null } } else { onotice #QCBots.staff PM from $nick ( ID# % $+ $nick $+ supportid ) : $$1- } }